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Synchronized Application Control - Cannot get it working!

DaveLe

We have recently upgraded our XG firewall to SFOS 17.0.1 MR-1. We also have Sophos Cloud endpoints on all of our PCs (150+). 

We cannot get Synchronized Application Control to work? We have heartbeat working, and can see them on the XG console. We have our XG connected to Sophos Central and registered.

We have enabled SAC in Synchronized Security

 

But we get no Mapped Apps or New Apps in the XG console or in Applications>Synchronized Application Control.

 

 

We have opened a case with support, and no one at this time has a solution? 

Can anyone share how they have SAC setup? Support indicated that we have all the requirements and settings correct, but they don't know why its not working as it is a new feature?

 

Any thoughts would be great, we must be missing something?



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  • +1

    You need to sign up to the Early Access Program for the Endpoint client and then migrate machines to that client.

  • 0 in reply to CMR

    CMR,

    Thank you for your response.

    I joined the EAP, but get the following message:

     

    So how do we install the new installer for this?

    So the EAP is only listed to April 2018. So if we migrate all of our users to the endpoint client what happens in April 2018? 

     

    Surprised that there is no documentation on this?

  • +1 in reply to DaveLe

    Sorry, it is the Intercept X, new features EAP that you need to join.  When I have signed up for previous EAPs, by the end the production version incorporates the features and there has been a seamless transition.

    Cheers, Charles

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  • +1 in reply to DaveLe

    Sorry, it is the Intercept X, new features EAP that you need to join.  When I have signed up for previous EAPs, by the end the production version incorporates the features and there has been a seamless transition.

    Cheers, Charles

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