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XG 210 Firewall Keeps Dying

LRJadmin

I'm new to this, so I'm hoping that I'm just being stupid and missing something here.

I have a Sophos XG 210 in at one of my clients, and it has been running pretty flawlessly for almost a year. All of a sudden recently, everynight it seems to go dead. It stays powered on, but there is no internet access to anyone onsite, all VPN connections die, and there is no access to the device itself. When trying to access the Sophos remotely or from the server, it just says, "Internal Server Error" with nothing else to go on. A simple hard reboot resolves the issue and they are back up and running.

Has anybody else seen this issue or solved it? XG210 (SFOS 16.05.1 MR-1) is what I have running. Thanks for any time on this one!



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    Hi, how about eletric quality at the site? Is the firewall using a no-break? If so, is the battery ok?

    With yours firmware version I had many authentication problems that used to make the firewall unusable until restart, the web interface worked but no user could login, even admin.....

    At the time I´ve update it to MR5 and the problems became less frequent, but IN my site I was having other problems with STAS client, but the access problem to the firewall itself was solved with the update.

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  • 0

    Hi, how about eletric quality at the site? Is the firewall using a no-break? If so, is the battery ok?

    With yours firmware version I had many authentication problems that used to make the firewall unusable until restart, the web interface worked but no user could login, even admin.....

    At the time I´ve update it to MR5 and the problems became less frequent, but IN my site I was having other problems with STAS client, but the access problem to the firewall itself was solved with the update.

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