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Can't import groups from AD server - Cyberoam CR25wiNG

I'm trying to configure Active Directory authentication, the Authentication Server entry has been added and when I click 'Test Connection' it comes back as successful. When I try to import groups via this server however I receive the error "Error:Unable to Fetch groups"

I've set this up in exactly the same fashion I have configured another Cyberoam (on a separate network) which worked straight away, no questions asked. I've used AD Explorer (https://docs.microsoft.com/en-us/sysinternals/downloads/adexplorer) to verify that the credentials I am using to authenticate have the appropriate administrative access to the domain, which has worked just fine (user is in the Domain Admins and Administrators groups).

Here are my settings for the Authentication Server (domain name changed for security reasons of course)



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