Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

STAS portal is slowwwwww. Why?

Anyone know how to speed up the portal page for STAS? When a user signs onto the network, it takes several minutes before the portal page is displayed in a web browser. Meanwhile the user thinks they have no internet and it's broken. 



This thread was automatically locked due to age.
  • Hi Greg,

    I think there is some sort of misunderstanding. STAS is SSO when a user logs in to his system the User is considered as Live, the portal page appears when the User is not authenticated and needs to authenticate using the Captive Portal. I will direct you to the STAS KB article, which has all the information on how STAS works. There is an ongoing issue with MR-6 and STAS, I would suggest you to stick with the Captive Portal authentication. 

    How does STAS work?

    Please let us know if you need any further help. 

    Thanks