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XG cuts bandwidth to the half

Hi all,

i have the issue, that when I use my xg the internet bandwidth cuts to the half.

I have a 200 Mbit connection and when i am using the XG i only get ~ 90 Download / 10 upload
When i am directly connected to the provider router i get 190 Mbit, so i think the connection is ok.

 

Settings:

- XG 115w
- interface is connected via 1000 Mbps - Full Duplex
- firewall rule on top with no ips, qos, web or application
- System Services -> Traffic Shapping Settings is set to 200 000

Did i forget any options?

 

I am thankful for every tip!


Regards,
Max




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Parents
  • - Malware Scan is disabled

    - Auto Negotiation is on

    - Thats exactly the speedtester i used

     

    Port4          Zonetype:WAN  MAC Address: 00:1A:00:00:00:00  MTU:1500
                     IPv4 Addr(s): 00.00.00.00/00 Bcast: 00.00.00.00
                     IPv6 Addr(s):
                     Speed:1000Mb/s Full Duplex  Auto Negotiation:yes
                     UP BROADCAST RUNNING MULTICAST
                     RX State: packets:196227293 bytes:292198371927 (272.1 GiB)
                               errors:0 dropped:0 overruns:0 frame:0
                     TX State: packets:99736234 bytes:6082507229 (5.6 GiB)
                               errors:0 dropped:0 overruns:0 carrier:0

     

    Regards,
    Max

  • Max,

    So another thing. If you have PPPoE on the WAN link then check the advanced settings. Maybe your operator has different settings than the standard. I have changed MTU = 1468, MSS = 1420 and the link operates at 300/30 Mbps on XG125.

    Regards
    Jan

  • Hi Max, 

    You may post the snapshot of the bandwidth monitor tool, to access the tool from the console.

    console> system diagnostics utilities bandwidth-monitor 

    Post the snapshot

     

    Toggle 'u' two times to check if the there is any errors/sec

    If there is then it could be an issue with the negotiation. Otherwise, you may conduct a ping test to check if there is any packet loss over the WAN.

    Console>system diagnostics utilities ping interface PortB count 100 size 10000 8.8.8.8   

    Considering ISP is on Port B. Let us know the % packet-loss.

     

Reply
  • Hi Max, 

    You may post the snapshot of the bandwidth monitor tool, to access the tool from the console.

    console> system diagnostics utilities bandwidth-monitor 

    Post the snapshot

     

    Toggle 'u' two times to check if the there is any errors/sec

    If there is then it could be an issue with the negotiation. Otherwise, you may conduct a ping test to check if there is any packet loss over the WAN.

    Console>system diagnostics utilities ping interface PortB count 100 size 10000 8.8.8.8   

    Considering ISP is on Port B. Let us know the % packet-loss.

     

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