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After MR7 , IPS Pattern fails to update 3.13.89

lferrara

Hi All,

IPS is not updating anymore after MR7. Can someone else confirm this behaviou?

Thanks



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  • 0

    Hi,

    I have same problem, after MR7 IPS is not updating.

    also internal mail server stop receving mail.

    The XG is configured as Trasparent proxy for smtp.

    I go back to MR6 and mail now work fine. I still have error in IPS update.

  • 0 in reply to Andrea Clemente

    Hi

    I have same problem with MR7 . XG is configured as transparent proxy. I have rolled back to MR6 Mail is working fine but Still IPS is not updating.

    BR

    Vishvas

    IPS and Application signatures
    3.13.89
    -
    19:49:29, Aug 24 2017
    Failed
  • 0 in reply to VishvasChitale

    Same issue with my firewall at home. Upgraded our main units at work though and do not have the issue. My home firewall is an SG125 running the software version of SFOS. Wonder if it is only the software version that is having issues?

  • 0 in reply to MichaelBolton

    HI , 

    Sorry to hear that, could you print the output by executing the command in Shell using Optio 5 >3

    #tail -f /log/u2d.log 

    Run the pattern update.

    Post the logs (Obfuscate the Serial ID of your appliance of your discretion )

  • 0 in reply to Aditya Patel

    SFVH_SO01_SFOS 16.05.7 MR-7# tail -f /log/u2d.log
    DEBUG Aug 25 09:52:23 [16637]: Added new server : Host - eu-west-1.u2d.sopho
    s.com., Port - 443
    DEBUG Aug 25 09:52:23 [16637]: Added new server : Host - us-west-2.u2d.sopho
    s.com., Port - 443
    DEBUG Aug 25 09:52:23 [16637]: Added new server : Host - ap-northeast-1.u2d.
    sophos.com., Port - 443
    DEBUG Aug 25 09:52:23 [16637]: Final query string is :
    ?&serialkey=                             &deviceid=cfe24d65-10f7-4a9a-9c6d-6182f3e3919f&fwvers
    ion=16.05.7.305&productcode=CN&appmodel=SF01V&appvendor=SO01&useragent=SF&oem=&p
    kg_ips_version=3.13.89&pkg_ips_cv=12.0&pkg_atp_version=1.0.0156&pkg_atp_cv=1.00&
    pkg_savi_version=1.0.11406&pkg_savi_patch=2&pkg_savi_cv=1.00&pkg_avira_version=1
    .0.20419&pkg_avira_patch=2&pkg_avira_cv=1.00&pkg_clientauth_version=1.0.0008&pkg
    _clientauth_cv=2.00&pkg_apfw_version=9.0.001&pkg_apfw_cv=1.00&pkg_redfw_version=
    2.0.008&pkg_redfw_cv=2.00&pkg_waf_version=1.0.0006&pkg_waf_cv=1.00&pkg_sslvpn_ve
    rsion=1.0.007&pkg_sslvpn_cv=1.00
    DEBUG Aug 25 09:52:23 [16637]: Response code : 200
    DEBUG Aug 25 09:52:23 [16637]: Response body :
    <Up2Date/>

    DEBUG Aug 25 09:52:23 [16637]: Response length : 11
    DEBUG Aug 25 10:00:55 [18048]: --serial =  
    DEBUG Aug 25 10:00:55 [18048]: --deviceid = cfe24d65-10f7-4a9a-9c6d-6182f3e3
    919f
    DEBUG Aug 25 10:00:55 [18048]: --fwversion = 16.05.7.305
    DEBUG Aug 25 10:00:55 [18048]: --productcode = CN
    DEBUG Aug 25 10:00:55 [18048]: --model = SF01V
    DEBUG Aug 25 10:00:55 [18048]: --vendor = SO01
    DEBUG Aug 25 10:00:55 [18048]: --pkg_ips_version = 3.13.89
    DEBUG Aug 25 10:00:55 [18048]: --pkg_ips_cv = 12.0
    DEBUG Aug 25 10:00:55 [18048]: --pkg_atp_version = 1.0.0156
    DEBUG Aug 25 10:00:55 [18048]: --pkg_atp_cv = 1.00
    DEBUG Aug 25 10:00:55 [18048]: --pkg_savi_version = 1.0.11406
    DEBUG Aug 25 10:00:55 [18048]: --pkg_savi_cv = 1.00
    DEBUG Aug 25 10:00:55 [18048]: --pkg_avira_version = 1.0.20419
    DEBUG Aug 25 10:00:55 [18048]: --pkg_avira_cv = 1.00
    DEBUG Aug 25 10:00:55 [18048]: --pkg_apfw_version = 9.0.001
    DEBUG Aug 25 10:00:55 [18048]: --pkg_apfw_cv = 1.00
    DEBUG Aug 25 10:00:55 [18048]: --pkg_waf_version = 1.0.0006
    DEBUG Aug 25 10:00:55 [18048]: --pkg_waf_cv = 1.00
    DEBUG Aug 25 10:00:55 [18048]: --pkg_sslvpn_version = 1.0.007
    DEBUG Aug 25 10:00:55 [18048]: --pkg_sslvpn_cv = 1.00
    DEBUG Aug 25 10:00:55 [18048]: --pkg_clientauth_version = 1.0.0008
    DEBUG Aug 25 10:00:55 [18048]: --pkg_clientauth_cv = 2.00
    DEBUG Aug 25 10:00:55 [18048]: --pkg_redfw_version = 2.0.008
    DEBUG Aug 25 10:00:55 [18048]: --pkg_redfw_cv = 2.00
    DEBUG Aug 25 10:00:55 [18048]: Added new server : Host - eu-west-1.u2d.sopho
    s.com., Port - 443
    DEBUG Aug 25 10:00:55 [18048]: Added new server : Host - us-west-2.u2d.sopho
    s.com., Port - 443
    DEBUG Aug 25 10:00:55 [18048]: Added new server : Host - ap-northeast-1.u2d.
    sophos.com., Port - 443
    DEBUG Aug 25 10:00:55 [18048]: Final query string is :
    ?&serialkey=                            &deviceid=cfe24d65-10f7-4a9a-9c6d-6182f3e3919f&fwvers
    ion=16.05.7.305&productcode=CN&appmodel=SF01V&appvendor=SO01&useragent=SF&oem=&p
    kg_ips_version=3.13.89&pkg_ips_cv=12.0&pkg_atp_version=1.0.0156&pkg_atp_cv=1.00&
    pkg_savi_version=1.0.11406&pkg_savi_patch=2&pkg_savi_cv=1.00&pkg_avira_version=1
    .0.20419&pkg_avira_patch=2&pkg_avira_cv=1.00&pkg_clientauth_version=1.0.0008&pkg
    _clientauth_cv=2.00&pkg_apfw_version=9.0.001&pkg_apfw_cv=1.00&pkg_redfw_version=
    2.0.008&pkg_redfw_cv=2.00&pkg_waf_version=1.0.0006&pkg_waf_cv=1.00&pkg_sslvpn_ve
    rsion=1.0.007&pkg_sslvpn_cv=1.00
    DEBUG Aug 25 10:00:55 [18048]: Response code : 200
    DEBUG Aug 25 10:00:55 [18048]: Response body :
    <Up2Date/>

    DEBUG Aug 25 10:00:55 [18048]: Response length : 11

     

     

  • 0 in reply to Aditya Patel

    we need a solution/workaround.

    Thanks

  • 0 in reply to MichaelBolton

    For what its worth, I am running the home version SFOS, software version, just updated to MR7 and the IPS patterns updated to 3.13.89 ok for me.  I have not yet updated my XG210 appliance.

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