Has anyone got the above hardware to work with XG ? I believe USB 3 is the problem but not sure how to disable them from the BIOS. Any pointer is much apreciated.
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Hi Lye ,
What message you get on the screen when you try to boot from USB. I believe that could not be an issue as your motherboard should able to recognize USB 3.0 as it has a preloaded driver.
Regards,
Aditya Patel
Global Escalation Support Engineer | Sophos Technical Support
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Another thread made me aware just today, that HD Space could be an issue if smaller than 80GB. If you can't fix your issue, why not setting-up XG Firewall on another Client where it worked and then switching back SSD to Qotom Device?
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Hi Lye,
Please post the system hardware configuration so check that should be compatible or not.
Regards,
Aditya Patel
Global Escalation Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'This helped me' link.
Thank you all for your suggestion. I managed to fixed the issue by disabling "XHCI Support" on the USB option in the BIOS. I will see how well this unit perform.
SeverinEggermann said:Can you recommend this box?
YES! Mine is now working for several weeks stable, smooth and quiet. I guess 32GB would be enough, but if the surcharge is not to big, its maybe worth it to have a 64GB SSD. Only Issue on this Device is the 1 - 4 - 3 -2 Labeling of Network Interfaces.
Please send me Spam gueselkuebel@sg-utm.also-solutions.ch
Lye Ong said:Yes, It works fine for me.
How did the Ethernet ports show up in Sophos XG? I’ve read some posts from pfSense and OPNsense users that the ports are in a weird order, something like 1-3-4-2. I’m assuming this is just something to do with the Qotom Q355G4 itself and not necessarily the firewall software.
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Sophos XG guides for home users: https://shred086.wordpress.com/
Lye Ong said:Yes, It works fine for me.
How did the Ethernet ports show up in Sophos XG? I’ve read some posts from pfSense and OPNsense users that the ports are in a weird order, something like 1-3-4-2. I’m assuming this is just something to do with the Qotom Q355G4 itself and not necessarily the firewall software.
---
Sophos XG guides for home users: https://shred086.wordpress.com/