Has anyone got the above hardware to work with XG ? I believe USB 3 is the problem but not sure how to disable them from the BIOS. Any pointer is much apreciated.
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Hi Lye ,
What message you get on the screen when you try to boot from USB. I believe that could not be an issue as your motherboard should able to recognize USB 3.0 as it has a preloaded driver.
Regards,
Aditya Patel
Global Escalation Support Engineer | Sophos Technical Support
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Hi Lye ,
Could you verify which ISO was downloaded?
Regards,
Aditya Patel
Global Escalation Support Engineer | Sophos Technical Support
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Another thread made me aware just today, that HD Space could be an issue if smaller than 80GB. If you can't fix your issue, why not setting-up XG Firewall on another Client where it worked and then switching back SSD to Qotom Device?
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Hi Lye,
Please post the system hardware configuration so check that should be compatible or not.
Regards,
Aditya Patel
Global Escalation Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'This helped me' link.
Thank you all for your suggestion. I managed to fixed the issue by disabling "XHCI Support" on the USB option in the BIOS. I will see how well this unit perform.