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I can't receive mail if smtp scan is activated

I have an Exchange Server 2013 Sp1, if I active the smtps scan rule I am not able to receive mail. If I disable the rule, mail starts to work normally.

I am working on sophos XG rel. SFVH (SFOS 16.05.6 MR-6). Below the rule configured. The email protection is in legacy mode. Is it a bug or I configuration issue?



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  • Hi, what is the IP of the 'exchange-lab' entity ? In the print seems the entityies are same, but in Destination and Service you should put the Public IP that receive SMTP connection ( MX IP ) and in Forward TO you have to put the local IP address of yout exchange server.

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  • Hi, what is the IP of the 'exchange-lab' entity ? In the print seems the entityies are same, but in Destination and Service you should put the Public IP that receive SMTP connection ( MX IP ) and in Forward TO you have to put the local IP address of yout exchange server.

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