Reports are empty

Ulrich,

can you make sure on-box reporting is enabled?

From console type:

 show on-box-reports

Regards

Hi Luk,

show not found.

I'm on the console via ssh and then 

5 Device Management

3 Advanced Shell

Is this right?

No. Option 4.

Ups sorry.

They are off.

set on-box-reports on

On-Appliance reporting is currently turned OFF. Failed to upgrade On-Appliance Cyberoam-iView. Please contact support.

Some time ago i entered the full or debug logging for awarrenmta.log

I have forgotten how to set it back.

Ulrich,

for reports, try to flush reports using Console options  (5 > 4).

Take note, next time, one question per thread.

To stop debugging, from advanced shell:

service awarrenmta:debug -dsnosync

Regards

I know it's a one year old thread, but: Do you remember if you upgrade to XG from Cyberoam OS?

Just had the same issue on two new boxes with configuration imported from a Cyberoam OS.

As I wasn't using iView, "set on-box-reports on" solves the issue for me.

As it seems a bug to me, I just filed a case with Sophos (I need to re-check, maybe they both were cr10ing, so without onboard reports available).

I know it's a one year old thread, but: Do you remember if you upgrade to XG from Cyberoam OS?

Just had the same issue on two new boxes with configuration imported from a Cyberoam OS.

As I wasn't using iView, "set on-box-reports on" solves the issue for me.

As it seems a bug to me, I just filed a case with Sophos (I need to re-check, maybe they both were cr10ing, so without onboard reports available).