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STAS missing AD users on XG Liver Users

Hey guys,

 

I've configured STAS in an AD environment. This AD environment has 5 DCs so I setup 4 DCs as the agents and 1 as the collector.

 

Everything works just fine except only 1 user are always missing from the live users on XG and Collector's Live Users.

At the time of screenshots both user 253 and 126 were authenticated by the same DC(nltest /dsgetdc:<domain> verified)

Has anyone encountered this issue before?

po



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  • Ecompo,

    make sure the user is logged on a computer where GPO are correctly applied. Check security events on AD servers and see if the user is logged correctly.

    Regards

  • Just want to update this thread to let everyone know that I have had a chance to troubleshoot the issue because it's not my environment and I have very limited access to those DCs in question. But I am suspecting that the STAS services have been disabled on some of the DCs.

     

    I will come back with more updates.

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  • Just want to update this thread to let everyone know that I have had a chance to troubleshoot the issue because it's not my environment and I have very limited access to those DCs in question. But I am suspecting that the STAS services have been disabled on some of the DCs.

     

    I will come back with more updates.

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