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Why can't I search or filter Mail Logs?

svk253

I'm used to Mail Manager in the UTM so switching to using the Mail Logs has been... not a great experience.

I can't search by sender or recipient, and I can't filter or sort the results. There are over 800 pages. The Log Viewer doesn't keep that many items in there at a time. How would I quickly find out why an email was dropped or if it was delivered or not?


Why isn't this there?



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  • 0

    Sandra,

    logging will be improved on v17. To search for mail and the reasons why they have been blocked, go to advanced shell (console > option 5 > 3) and have a look at file /var/tslog/awarrenmta.log and use cat with grep in order to search words.

    Regards

  • 0 in reply to lferrara

    Hi lferrara,

    That is something I can do but not something our Helpdesk staff should or could do (they wouldn't have SSH access anyway). We used to give the access to the mail manager on the UTM exclusively. I think looking at the log file itself would be too complicated.

    Good to hear that things will be improved in v17. Do you have any information on when that will be released or what to expect?

    Thanks
    Sandra

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  • 0 in reply to lferrara

    Hi lferrara,

    That is something I can do but not something our Helpdesk staff should or could do (they wouldn't have SSH access anyway). We used to give the access to the mail manager on the UTM exclusively. I think looking at the log file itself would be too complicated.

    Good to hear that things will be improved in v17. Do you have any information on when that will be released or what to expect?

    Thanks
    Sandra

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