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Some Clients not Connecting

All,

I have an XG firewall with AP55 units, 2 of them. from time to time, certain clients will not connect to the wireless networks. they can see the networks and are prompted for keys, but wont connect.

in the XG interface, I can see the clients. the signal strength is good, usually over 80%, but the speed shows 1.0Mbit/S on the 2.4GHz band.

I have several other clients using the same operating system (Windows 7) that are connecting just fine.

any tips would be appreciated

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0 ZaneDonaldson over 8 years ago

attached image of the client as listed on the "wireless Client List" screen:
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0 ZaneDonaldson over 8 years ago in reply to ZaneDonaldson

two things I see that seem strange:

1. the ip address. this machine isn't connected to the wireless network yet, so I wouldn't expect that it would have an assigned ip address. Also, ipconfig on the client does not show an ip address assigned to the wireless adapter

2. the TX Rate is 1 Mbit/S: is that maybe just the default speed that it reports prior to the client fully completing the connection to the network? seems odd to me.
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0 lferrara over 8 years ago in reply to ZaneDonaldson

ZaneDonaldson,

are the same devices connecting to through XG using cable network?

What type of Authentication are you using on SSID?

Thanks
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0 lferrara over 8 years ago in reply to ZaneDonaldson

ZaneDonaldson,

are the same devices connecting to through XG using cable network?

What type of Authentication are you using on SSID?

Thanks
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