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Cyberoam CR50iNG auxiliary hard disk failed

I have an issue, recently my Cyberoam CR50ing auxiliary 320GB hard disk failed and I changed the hard disk with another 320GB brand new hard disk but Cyberoam won't boot up. I try to get support from the Cyberoam support team but they refused to help cause my subscription was finished.

Cyberoam throws the attached imaged error when I hyper-terminal to Cyberoam device. It seems the error is about the auxiliary disk partitions.

My question is can I fresh install SOPHOS XG Firewall using bootable usb or cd in my Cyberoam CR50ing new hard disk. 

If not possible then how can I create manual partition so that I can use my Cyberoam device again.

 Any help will be greatly appreciated.

 



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  • Govinda,

    XG should support the HW. The only way to know is to install XG on it. If it does not work, try to clean all the partition (if there are any).

    Regards

  • I downloaded SOPHOS XG Firewall hardware iso file (SW-SFOS_16.05.3_MR-3-183.iso) and tried to install burning in a cd and connecting to the Cyberoam CR50iNG USB port while booting it throws me this in my hyperterminal screen. I tried to install other OS like pfsense, SOPHOS XG Home Edition .iso file using the bootable usb method including attaching usb cd-rom drive too and nothing is working, my Cyberoam CR50iNG device is being useless. What to do?

     

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  • I downloaded SOPHOS XG Firewall hardware iso file (SW-SFOS_16.05.3_MR-3-183.iso) and tried to install burning in a cd and connecting to the Cyberoam CR50iNG USB port while booting it throws me this in my hyperterminal screen. I tried to install other OS like pfsense, SOPHOS XG Home Edition .iso file using the bootable usb method including attaching usb cd-rom drive too and nothing is working, my Cyberoam CR50iNG device is being useless. What to do?

     

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