Problem Cannot allow youtube only facebook

Rodney,

what does the log say when you try to access facebook? It should report the Applcation policy/Firewall been used.

Are you using decrypt and scan?

Thanks

HI Rodney , 

Could you share your Application policy ? I would like to check the details of the policy you have applied.

Hi Adiya Patel,

Good day. below are my firewall policy rules and application filter settings. The problem my Default Network Policy is the one blocking facebook and youtube. The New_Allow Facebook policy is the one allowing certain users with the fixed IP settings is working. My problem is the Allow youtube policy is not working. Can you assist me. 

Below is my blocking Default Network Policy.

Here are the Application filter policy

Below is my youtube allow policy

Below is the allow facebook which is working.

Can you help me coz I am a little confused. 

Thanks.

Rodney

Rodney,

as soon the first rule is matched, the other rules are not even checked so your firewall rules (facebook and youtube) will only apply once (same users/network). You need to add in the same youtube Application Filter, even facebook apps, and you wil see that for example user Juren, will have both unlocked.

Regards

Hi Iferrara,

Good day. the problem is when i access facebook it will go thru the policy rule of allow youtube. But when I access youtube it goes thru the Default Network Policy. I am confused. Can you help me?

Below is the screenshot of the Facebook passig thru the Allow Youtube Policy.

Below is the youtube being blocked and passing thru Default Network Policy. This policy is where my youtube and facebook are blocked using application filter.

Below is the policy Rule 12.

Can you help me. I am confused.

Thanks

Rodney

Rodney,

inside the policy rule that allows Youtube, edit the Application filter and add Facebook.

As I said, the first rule been matched, it used.

Edit rule ID 23 and add Facebook inside the Application Filter > Edit > Add new Application. I mean this one:

/cfs-file/__key/communityserver-discussions-components-files/129/3858.application_2D00_filter_2D00_policy_2D00_youtube.jpg

Regards

Hi Iferrara,

Good day. Thanks for the response. I'll try to add and check. And give you a feedback once done. 

Thanks.

Rodney

Hi Iferrara,

I already added same rule for youtube and facebook in one firewall rule. Still youtube cannot be accessed. Below are some screenshots.

The youtube is passing thru the Rule 12 which is at the bottom. This rule blocks youtube and facebook. The rule to allow facebook and youtube I configured as one still cannot access.

Thanks.

Rodney

This looks like a DNS problem. Considering that this traffic is being flagged as UDP port 53 (which is DNS). Add the following LAN to WAN rule at the very top of all rules to allow DNS requests.

Also make sure you are not blocking Video Hosting web category in your web filter policy.