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Command not found in console

malachite

Hi everybody,

I've problem with a red15w site to site tunnels disconnecting on XG 125.

After a lot of googling I've found this kb "https://community.sophos.com/kb/en-us/126069".

In my XG125 (SFOS 16.05.3 MR-3) I can't found the command "system hardware_acceleration disable"; I found "system firewall-acceleration". Is the same command?

Another question: what does it mean the status "INTERIM" in the RED Log on my XG125?

Best regards



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  • 0

    Sorry...but my device is a Sophos XG105W..

  • 0 in reply to malachite

    Malachite,

    the command has changed during v16.05. The new one has the same purpose.

    Regards

  • 0 in reply to lferrara

    Thank you lferrara...I hope this command help me to solve the continuous up and down of the red15w

    Can you day me  what does it mean the status "INTERIM" in the RED Log?

     

    Best regards

  • 0 in reply to malachite

    Make sure Tunnel compression is not ticked.

    Post some red logs here when you have the connettivity issue.

    Regards

  • 0 in reply to lferrara

    Here's some red log the problematic device is REDD A36017A5850DA71)

     

    Fri Apr 14 15:33:53 2017 REDD A320085BF9C0E8B: PONG local_tx=549
    Fri Apr 14 15:34:04 2017 REDD A36017A5850DA71: command 'PING 0 uplink=WAN'
    Fri Apr 14 15:34:04 2017 REDD A36017A5850DA71: PING remote_tx=0 local_rx=0 diff=0
    Fri Apr 14 15:34:04 2017 REDD A36017A5850DA71: PONG local_tx=0
    Fri Apr 14 15:34:09 2017 REDD A320085BF9C0E8B: command 'PING 1511 uplink=WAN'
    Fri Apr 14 15:34:09 2017 REDD A320085BF9C0E8B: PING remote_tx=1511 local_rx=1514 diff=-3
    Fri Apr 14 15:34:09 2017 REDD A320085BF9C0E8B: PONG local_tx=567
    Fri Apr 14 15:34:19 2017 REDD A36017A5850DA71: command 'PING 0 uplink=WAN'
    Fri Apr 14 15:34:19 2017 REDD A36017A5850DA71: PING remote_tx=0 local_rx=0 diff=0
    Fri Apr 14 15:34:19 2017 REDD A36017A5850DA71: PONG local_tx=0
    Fri Apr 14 15:34:25 2017 REDD A320085BF9C0E8B: command 'PING 1691 uplink=WAN'
    Fri Apr 14 15:34:25 2017 REDD A320085BF9C0E8B: PING remote_tx=1691 local_rx=1694 diff=-3
    Fri Apr 14 15:34:25 2017 REDD A320085BF9C0E8B: PONG local_tx=584
    Fri Apr 14 15:34:34 2017 REDD A36017A5850DA71: command 'PING 0 uplink=WAN'
    Fri Apr 14 15:34:34 2017 REDD A36017A5850DA71: PING remote_tx=0 local_rx=0 diff=0
    Fri Apr 14 15:34:34 2017 REDD A36017A5850DA71: PONG local_tx=0
    Fri Apr 14 15:34:41 2017 REDD A320085BF9C0E8B: command 'PING 1742 uplink=WAN'
    Fri Apr 14 15:34:41 2017 REDD A320085BF9C0E8B: PING remote_tx=1742 local_rx=1743 diff=-1
    Fri Apr 14 15:34:41 2017 REDD A320085BF9C0E8B: PONG local_tx=600
    Fri Apr 14 15:34:48 2017 REDD A36017A5850DA71: command 'PING 0 uplink=WAN'
    Fri Apr 14 15:34:48 2017 REDD A36017A5850DA71: PING remote_tx=0 local_rx=0 diff=0
    Fri Apr 14 15:34:48 2017 REDD A36017A5850DA71: PONG local_tx=0
    Fri Apr 14 15:34:57 2017 REDD A320085BF9C0E8B: command 'PING 1805 uplink=WAN'
    Fri Apr 14 15:34:57 2017 REDD A320085BF9C0E8B: PING remote_tx=1805 local_rx=1807 diff=-2
    Fri Apr 14 15:34:57 2017 REDD A320085BF9C0E8B: PONG local_tx=618
    Fri Apr 14 15:35:04 2017 REDD A36017A5850DA71: command 'PING 0 uplink=WAN'
    Fri Apr 14 15:35:04 2017 REDD A36017A5850DA71: PING remote_tx=0 local_rx=0 diff=0
    Fri Apr 14 15:35:04 2017 REDD A36017A5850DA71: PONG local_tx=0
    Fri Apr 14 15:35:13 2017 REDD A320085BF9C0E8B: command 'PING 1855 uplink=WAN'
    Fri Apr 14 15:35:13 2017 REDD A320085BF9C0E8B: PING remote_tx=1855 local_rx=1857 diff=-2
    Fri Apr 14 15:35:13 2017 REDD A320085BF9C0E8B: PONG local_tx=635
    Fri Apr 14 15:35:19 2017 REDD A36017A5850DA71: command 'PING 0 uplink=WAN'
    Fri Apr 14 15:35:19 2017 REDD A36017A5850DA71: PING remote_tx=0 local_rx=0 diff=0
    Fri Apr 14 15:35:19 2017 REDD A36017A5850DA71: PONG local_tx=0

     

Reply
  • 0 in reply to lferrara

    Here's some red log the problematic device is REDD A36017A5850DA71)

     

    Fri Apr 14 15:33:53 2017 REDD A320085BF9C0E8B: PONG local_tx=549
    Fri Apr 14 15:34:04 2017 REDD A36017A5850DA71: command 'PING 0 uplink=WAN'
    Fri Apr 14 15:34:04 2017 REDD A36017A5850DA71: PING remote_tx=0 local_rx=0 diff=0
    Fri Apr 14 15:34:04 2017 REDD A36017A5850DA71: PONG local_tx=0
    Fri Apr 14 15:34:09 2017 REDD A320085BF9C0E8B: command 'PING 1511 uplink=WAN'
    Fri Apr 14 15:34:09 2017 REDD A320085BF9C0E8B: PING remote_tx=1511 local_rx=1514 diff=-3
    Fri Apr 14 15:34:09 2017 REDD A320085BF9C0E8B: PONG local_tx=567
    Fri Apr 14 15:34:19 2017 REDD A36017A5850DA71: command 'PING 0 uplink=WAN'
    Fri Apr 14 15:34:19 2017 REDD A36017A5850DA71: PING remote_tx=0 local_rx=0 diff=0
    Fri Apr 14 15:34:19 2017 REDD A36017A5850DA71: PONG local_tx=0
    Fri Apr 14 15:34:25 2017 REDD A320085BF9C0E8B: command 'PING 1691 uplink=WAN'
    Fri Apr 14 15:34:25 2017 REDD A320085BF9C0E8B: PING remote_tx=1691 local_rx=1694 diff=-3
    Fri Apr 14 15:34:25 2017 REDD A320085BF9C0E8B: PONG local_tx=584
    Fri Apr 14 15:34:34 2017 REDD A36017A5850DA71: command 'PING 0 uplink=WAN'
    Fri Apr 14 15:34:34 2017 REDD A36017A5850DA71: PING remote_tx=0 local_rx=0 diff=0
    Fri Apr 14 15:34:34 2017 REDD A36017A5850DA71: PONG local_tx=0
    Fri Apr 14 15:34:41 2017 REDD A320085BF9C0E8B: command 'PING 1742 uplink=WAN'
    Fri Apr 14 15:34:41 2017 REDD A320085BF9C0E8B: PING remote_tx=1742 local_rx=1743 diff=-1
    Fri Apr 14 15:34:41 2017 REDD A320085BF9C0E8B: PONG local_tx=600
    Fri Apr 14 15:34:48 2017 REDD A36017A5850DA71: command 'PING 0 uplink=WAN'
    Fri Apr 14 15:34:48 2017 REDD A36017A5850DA71: PING remote_tx=0 local_rx=0 diff=0
    Fri Apr 14 15:34:48 2017 REDD A36017A5850DA71: PONG local_tx=0
    Fri Apr 14 15:34:57 2017 REDD A320085BF9C0E8B: command 'PING 1805 uplink=WAN'
    Fri Apr 14 15:34:57 2017 REDD A320085BF9C0E8B: PING remote_tx=1805 local_rx=1807 diff=-2
    Fri Apr 14 15:34:57 2017 REDD A320085BF9C0E8B: PONG local_tx=618
    Fri Apr 14 15:35:04 2017 REDD A36017A5850DA71: command 'PING 0 uplink=WAN'
    Fri Apr 14 15:35:04 2017 REDD A36017A5850DA71: PING remote_tx=0 local_rx=0 diff=0
    Fri Apr 14 15:35:04 2017 REDD A36017A5850DA71: PONG local_tx=0
    Fri Apr 14 15:35:13 2017 REDD A320085BF9C0E8B: command 'PING 1855 uplink=WAN'
    Fri Apr 14 15:35:13 2017 REDD A320085BF9C0E8B: PING remote_tx=1855 local_rx=1857 diff=-2
    Fri Apr 14 15:35:13 2017 REDD A320085BF9C0E8B: PONG local_tx=635
    Fri Apr 14 15:35:19 2017 REDD A36017A5850DA71: command 'PING 0 uplink=WAN'
    Fri Apr 14 15:35:19 2017 REDD A36017A5850DA71: PING remote_tx=0 local_rx=0 diff=0
    Fri Apr 14 15:35:19 2017 REDD A36017A5850DA71: PONG local_tx=0

     

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