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Command not found in console

malachite

Hi everybody,

I've problem with a red15w site to site tunnels disconnecting on XG 125.

After a lot of googling I've found this kb "https://community.sophos.com/kb/en-us/126069".

In my XG125 (SFOS 16.05.3 MR-3) I can't found the command "system hardware_acceleration disable"; I found "system firewall-acceleration". Is the same command?

Another question: what does it mean the status "INTERIM" in the RED Log on my XG125?

Best regards



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  • 0 in reply to malachite

    Make sure Tunnel compression is not ticked.

    Post some red logs here when you have the connettivity issue.

    Regards

  • 0 in reply to lferrara

    Here's some red log the problematic device is REDD A36017A5850DA71)

     

    Fri Apr 14 15:33:53 2017 REDD A320085BF9C0E8B: PONG local_tx=549
    Fri Apr 14 15:34:04 2017 REDD A36017A5850DA71: command 'PING 0 uplink=WAN'
    Fri Apr 14 15:34:04 2017 REDD A36017A5850DA71: PING remote_tx=0 local_rx=0 diff=0
    Fri Apr 14 15:34:04 2017 REDD A36017A5850DA71: PONG local_tx=0
    Fri Apr 14 15:34:09 2017 REDD A320085BF9C0E8B: command 'PING 1511 uplink=WAN'
    Fri Apr 14 15:34:09 2017 REDD A320085BF9C0E8B: PING remote_tx=1511 local_rx=1514 diff=-3
    Fri Apr 14 15:34:09 2017 REDD A320085BF9C0E8B: PONG local_tx=567
    Fri Apr 14 15:34:19 2017 REDD A36017A5850DA71: command 'PING 0 uplink=WAN'
    Fri Apr 14 15:34:19 2017 REDD A36017A5850DA71: PING remote_tx=0 local_rx=0 diff=0
    Fri Apr 14 15:34:19 2017 REDD A36017A5850DA71: PONG local_tx=0
    Fri Apr 14 15:34:25 2017 REDD A320085BF9C0E8B: command 'PING 1691 uplink=WAN'
    Fri Apr 14 15:34:25 2017 REDD A320085BF9C0E8B: PING remote_tx=1691 local_rx=1694 diff=-3
    Fri Apr 14 15:34:25 2017 REDD A320085BF9C0E8B: PONG local_tx=584
    Fri Apr 14 15:34:34 2017 REDD A36017A5850DA71: command 'PING 0 uplink=WAN'
    Fri Apr 14 15:34:34 2017 REDD A36017A5850DA71: PING remote_tx=0 local_rx=0 diff=0
    Fri Apr 14 15:34:34 2017 REDD A36017A5850DA71: PONG local_tx=0
    Fri Apr 14 15:34:41 2017 REDD A320085BF9C0E8B: command 'PING 1742 uplink=WAN'
    Fri Apr 14 15:34:41 2017 REDD A320085BF9C0E8B: PING remote_tx=1742 local_rx=1743 diff=-1
    Fri Apr 14 15:34:41 2017 REDD A320085BF9C0E8B: PONG local_tx=600
    Fri Apr 14 15:34:48 2017 REDD A36017A5850DA71: command 'PING 0 uplink=WAN'
    Fri Apr 14 15:34:48 2017 REDD A36017A5850DA71: PING remote_tx=0 local_rx=0 diff=0
    Fri Apr 14 15:34:48 2017 REDD A36017A5850DA71: PONG local_tx=0
    Fri Apr 14 15:34:57 2017 REDD A320085BF9C0E8B: command 'PING 1805 uplink=WAN'
    Fri Apr 14 15:34:57 2017 REDD A320085BF9C0E8B: PING remote_tx=1805 local_rx=1807 diff=-2
    Fri Apr 14 15:34:57 2017 REDD A320085BF9C0E8B: PONG local_tx=618
    Fri Apr 14 15:35:04 2017 REDD A36017A5850DA71: command 'PING 0 uplink=WAN'
    Fri Apr 14 15:35:04 2017 REDD A36017A5850DA71: PING remote_tx=0 local_rx=0 diff=0
    Fri Apr 14 15:35:04 2017 REDD A36017A5850DA71: PONG local_tx=0
    Fri Apr 14 15:35:13 2017 REDD A320085BF9C0E8B: command 'PING 1855 uplink=WAN'
    Fri Apr 14 15:35:13 2017 REDD A320085BF9C0E8B: PING remote_tx=1855 local_rx=1857 diff=-2
    Fri Apr 14 15:35:13 2017 REDD A320085BF9C0E8B: PONG local_tx=635
    Fri Apr 14 15:35:19 2017 REDD A36017A5850DA71: command 'PING 0 uplink=WAN'
    Fri Apr 14 15:35:19 2017 REDD A36017A5850DA71: PING remote_tx=0 local_rx=0 diff=0
    Fri Apr 14 15:35:19 2017 REDD A36017A5850DA71: PONG local_tx=0