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webconsole not available after upgrade and clean installation- SFOS_16.05.2_MR-2-160

Just wondering if there any bug in the latest version (SFOS_16.05.2_MR-2-160). I am unable to access the webconsole after an upgrade. However, I have re-imaged with latest ISO and after applying port forwarding the webconsole is again not accessible.

I can, however, ping it.

I rebooted but still no luck.

Anyone else got the same problem?

thx,

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0 lferrara over 8 years ago

Hamidjan,

web console should be available at https://lanaddress:4444 Use the latest firmware MR3 and check if it works.

Let us know.

Regards
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0 Hamidjan over 8 years ago in reply to lferrara

Hi lferrara,

thanks for your reply. Yes, I am using this https://lanaddress:4444.

I cant see the latest firmware MR3 on the download page, and I can login to update it via web console.

Is there any new release? coz I downloaded MR2 yesterday.

Thanks,
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0 Takashi Suzuki over 8 years ago

Hi Hamidjan,

I also have a similar problem.

I upgraded firmware from SFOS_16.05.2_MR-2 to SFOS 16.05.3 MR-3, and I am unable to access the webconsole.

I can ping My XG and 8.8.8.8.

I want to downgrade firmware, but I don’t know how to downgrade firmware via CLI.

Regards,
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0 Hamidjan over 8 years ago in reply to Takashi Suzuki

I believe there is some bug in the new release and it should be addressed by developers.

You can actually boot into your old firmware. The steps are easy.

Switch On the UTM and keep tapping the ENTER key. You will be given three options, one is for troubleshooting or resetting admin password and the other option 2-3 is for old firmware and new firmware. You can boot from your old firmware and wait until the Sophos fix the issue.

thanks,

Hamid
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