Thread Info
  • State Verified Answer
  • Locked Locked
  • Replies 9 replies
  • Subscribers 31 subscribers
  • Views 11918 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Unable to Categorize any website

hatem elkalaawy

Content Filter has been unable to categorize my web traffic.  When I do a test URL lookup, the category is Uncategorized and the description is now "Unable to Categorize". Restart has not solved the problem

Anyone know how to fix it and show me the categories of websites?



This thread was automatically locked due to age.
Parents
  • +1

    hatem,

    make sure your XG is able to reach internet and Sophos HTTP/HTTPS websites without being blocked. Categorization is done by XG using Sophos Cloud so it seems that something is broken or XG is behind another UTM/Proxy.

    Please give us more info about your config.

    Thanks

Reply
  • +1

    hatem,

    make sure your XG is able to reach internet and Sophos HTTP/HTTPS websites without being blocked. Categorization is done by XG using Sophos Cloud so it seems that something is broken or XG is behind another UTM/Proxy.

    Please give us more info about your config.

    Thanks

Children