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XG135 (SFOS 16.01.2) is blocking unknown protocol traffic by default

Ishwarsingh

Hi,

Currently my device XG-135 is running on V16.01.2, and it is weird to see that it is blocking unknown protocol traffic. Although "Block unrecognized SSL protocol " option is disabled under Web--> Protection. Below screenshots for reference.

 

Please suggest how to resolve this issue. There was no such issue until V15 & V16, all began after 16.01.2 . 



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  • 0

    Hi Kumar,

    I am using the same settings on my test XG right now and everything works fine on my end. Is there any particular website that is causing this issue? Show us few log lines from the advance shell> awarrenhttp.log.

    Thanks

    Sachin Gurung
    Team Lead | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

  • 0 in reply to sachingurung

    I have been receiving that error for sometime before the current XG version was released.

    If it is blocked it must be known protocol to block it, so how can it be an unknown protocol? Pity the error doesn't provide more details about the unknown protocol so you can locate the source or destination.

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

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  • 0 in reply to sachingurung

    I have been receiving that error for sometime before the current XG version was released.

    If it is blocked it must be known protocol to block it, so how can it be an unknown protocol? Pity the error doesn't provide more details about the unknown protocol so you can locate the source or destination.

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

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