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just updated to SFOS v16.01.2 Soft-Release now i get "Internal server Error" when going to the Admin Webui??

JohnKenny

just updated to SFOS v16.01.2 Soft-Release now i get "Internal server Error" when going to the Admin Webui??

Any ideas what steps i can talk to fix this, everything was working perfectly.  I always install the latest Firmware when it is released, this is the first problem ive had so far.

Look forward to your reply.

Thanks

 

JK



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  • 0

    Hi community,

    i get the same error with the latest release(16.05 MR3 - Home use).

    I cannot open the webadmin because of internal server error.
    When I try to ssh the device I get a login prompt but I cannot login and get the error access denied. Login is correct.
    Same goes for client authentication agent. Here i get invalid credentials and i know they are valid.

    The XG firewall is still working but after some time no internet connection possible.

    The only way that helps here ist to reboot the device.

    Now webadmin, ssh and client authentication agent work again.

    This happens now every week once.

    Is there any location where I can lookup for some logs afterwards to see where the problem is?

    Best regards
    DKNL

Reply
  • 0

    Hi community,

    i get the same error with the latest release(16.05 MR3 - Home use).

    I cannot open the webadmin because of internal server error.
    When I try to ssh the device I get a login prompt but I cannot login and get the error access denied. Login is correct.
    Same goes for client authentication agent. Here i get invalid credentials and i know they are valid.

    The XG firewall is still working but after some time no internet connection possible.

    The only way that helps here ist to reboot the device.

    Now webadmin, ssh and client authentication agent work again.

    This happens now every week once.

    Is there any location where I can lookup for some logs afterwards to see where the problem is?

    Best regards
    DKNL

Children
  • 0 in reply to DKKDG

    Hi,

    I am seeing the same issue with the latest release.  It seems like it lock outs and I get no internet access too.  I have only upgraded over a week ago and had the issue yesterday, only way to resolve was to do a reboot.

    Thanks