just updated to SFOS v16.01.2 Soft-Release now i get "Internal server Error" when going to the Admin Webui??

JK, are you able to access the XG using command line from putty for example?

Thanks

Got that same error message after updating to 16.xx. Connect via Putty is possible and the Firewall seems to work probably.

Does the restart web interface from the cli help?

Thanks

will try tomorow at work. 

i assume i can run this command via putty ? whats the syntax? :-)

thx for this fast reply!

best, Philipp

Phillipp,

were you able to restart the web service?

Are you still experiencing the same issue?

Let us know

Thanks

Hi JK,

If you are able to get the SSH access to XG then, go to option 5.>3. Advance Shell and execute,

service tomcat:restart -ds nosync

Any help with that?

Hi community,

i get the same error with the latest release(16.05 MR3 - Home use).

I cannot open the webadmin because of internal server error.
When I try to ssh the device I get a login prompt but I cannot login and get the error access denied. Login is correct.
Same goes for client authentication agent. Here i get invalid credentials and i know they are valid.

The XG firewall is still working but after some time no internet connection possible.

The only way that helps here ist to reboot the device.

Now webadmin, ssh and client authentication agent work again.

This happens now every week once.

Is there any location where I can lookup for some logs afterwards to see where the problem is?

Best regards
DKNL

Hi,

I am seeing the same issue with the latest release.  It seems like it lock outs and I get no internet access too.  I have only upgraded over a week ago and had the issue yesterday, only way to resolve was to do a reboot.

Thanks