Sophos XG - Initial Setup - Activation Problem

Daniel,

Use the cli to see if you can ping www.google.it from XG console....also even the computer that you are using to manage the XG activation is able to surf on internet.

Thanks

Tanks for your fast answer!

Before i have done this i testet a second vm with linux on vSwitch0 with the same network configuration as the XG (at this time XG was turned of)
result with this temp-vm: no problems with internet connection 
Now the temp-vm is turned off an the XG-vm is back online and i set the same network settings the same error occurs ...

I tried to ping google but there are no packets received. When i look at the network configuration (from XG console) of the wan port there is dhcp activated but on the webfrontend i set this to static?!

Daniel use the cli options (first option) to change the wan ip and try the ping again. Remember that wan and LAN port must have different ip unless you configure XG as bridged.

Regards

lferrara, I tried this way, but the cli only let me change the LAN ip and only show the Port2 (WAN) ip's.
Is there another way to change the WAN-ip? (e.g. config-file?)

Strange!

You should be able to change the WAN address during the initial setup before the activation (basic setup). Does it help?

Thanks

Hi!

I have similiar issue, I am able to resolve DNS names, but activation fails.

Hi!

I have similiar issue, I am able to resolve DNS names, but activation fails.