How could I deactivate the Device Auto-Discovery ?

Hi,

Can you please navigate me where do you find this option ?

Thanks

Hi sachingurung,

I would like to know it from you or Sophos support because I have open the support ticket  [#6660068] at the Sophos support but till now no one answered me. In my opinion, this feature is for Sophos UTM v9 poorly implemented in other words, it's a bug.

And you do not look for anything anywhere, this great feature is not possible turn off .....

;-(((

alda

Hi Alda,

Refer page 63, 64 and 65 in the administrator guide here.

Thanks

Hello sachingurung,

 I do not need Deactivate Device! 

I need deactivate the Device Auto-Discovery. How I wrote, I have a big problem with this feature because it is constantly deactivating Sophos UTM v9 devices. The iView does not accept logs from deactivated devices, so a logs are not accepted from these Sophos UTM v9 devices.

alda

Hi Alda,

For the UTM devices that are getting de-activated - By any chance have their IP address changed.

Sanket

Hi Alda,

For the UTM devices that are getting de-activated - By any chance have their IP address changed.

Sanket