Backup en mode Failsafe

Question

Bonjour, 
 Est il possible de r&eacute;aliser un backup de XG en mode Failsafe? 
 Merci

lferrara · Accepted Answer

YVESBRIDOU , 
 nice question! I think that you first have to troubleshoot why the XG went into Failsafe mode, using one of the following KB: 
 https://community.sophos.com/kb/en-us/125172 
 https://community.sophos.com/kb/en-us/125178 
 It depends if you are using a Sophos HW Appliance or SW/Virtual appliance. 
 If you have configured a backup inside the XG, you can download the backup config found in this folder: 
 /var/conf/backupdata 
 using Advanced Shell from CLI 
 Backup a configuration that is not working I do not know how useful will be! 
 Hope this helps!