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HCL - It is time to release an official one

lferrara

After one year of XG,

Sophos should release a Harware Compatibility List with all supported system (CPU, RAM, HD, RAID, NIC). The same HCL exists for UTM.

All the time before saying to customer that your HW can be used for XG, a test is needed! 

An HCL is somethig professional...

Thanks



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  • 0 in reply to lferrara

    The BIOS update didn't make any difference as expected.

    Cheers,

    Jens

  • 0 in reply to JensStraten

    Sachin,

    Did you get any feedback from the development team on why we see previously working hardware no longer working?

    I did some more testing and it seems to me that the hardware detection code has issues because I found one port to be working perfectly (1GB at full duplex) on the hardware listed in my post above. So, it seems to have the right driver, but it somehow doesn't allocate it to all ports.

    There could be two reasons for that:

    1. My device is using two different network card types

    2. My device has a total of 5 network cards

    I kind of bought this device to use it for testing for a few years. From a hardware point of view it should easily be able to handle the XG workload. I mean it is quad core and I added 2 GB of memory. I also like that it has plenty of network cards which allows me to do testing in a home environment before upgrading our work appliance.

    Thank you for your efforts on this matter!

    Best regards,

    Jens

  • 0 in reply to JensStraten

    Hi Jens,

    I have raised a request for an official HCL list. I am still awaiting a response. No ETA from developers yet. 

    I will take a quick followup with them in the coming week.

    Thanks

  • 0 in reply to sachingurung

    Is there an update on this? Thank you!

  • 0 in reply to JensStraten

    Jens,

    no update since today. I have seen another thread where the user installed XG using NIC that are listed on UTM9 list and does not work.

    We hope on to have an official HCL. They are working on it and should be available soon (I hope so!)

    HCL can help users and reduce other phone calls and tickets to Sophos Support!

    Regards,

  • 0 in reply to lferrara

    My main concern here is that I am not sure if the developers are aware that hardware that was previously working with Sophos SG is no longer working. I am also concerned that simpe features like DHCP to Comcast Business don't work properly. In my case, this was caused by the software not recognizing the network cards properly.

    So, to make it clear: There is an issue with the hardware identification process in Sophos XG from my point of view, but we would need an HCL to validate that!

    I am guessing that it is possible that most people don't care about this because they will use Sophos hardware (as we do for our business solution) anyhow, but this would certainly impact virtual and home users.