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Devices missing from SFM

Hello Everyone!

I have an issue. I have more than 23 devices added to SFM. When I added the 24th, it doesn't show in the dashboard, or anywhere in SFM. I tried to re add the device, but it tells me that it's already added. I did the SFM integration with iView, and it is showing in the iView console. I can also see one log of the device in the System Events from SFM.

Let me know what can I do. Thanks for all your help.

Regards,

Jose



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  • Hi Jose,

    We haven't observed this type of issue. Is your 24th device added in SFM earlier ?

    Can you email me GUI/SSH access ,admin login credential of SFM & Serial number of SF device for  which your are getting error message.So i can guide you further.

    Ravi

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  • Hi Jose,

    We haven't observed this type of issue. Is your 24th device added in SFM earlier ?

    Can you email me GUI/SSH access ,admin login credential of SFM & Serial number of SF device for  which your are getting error message.So i can guide you further.

    Ravi

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