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Wireless protection hotspots password of the day sent to email doesn't work daily

MoMx

i set up a hotspot and chose the password of the day . how can i make Sophos XG send that password to my email daily .. i already configured every thing and password only sent one time . and i have to go manually to the user portal and press send to email . is there is any way to automate this ?



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  • 0

    Hi,

    I will test it and update.

    Thanks

  • 0 in reply to sachingurung

    Hi, 

    I tested the setup and the mail is automatically sent in my case. What do you see in the logs? Go to, system >

    Go to, System > Diagnostic > Log viewer > System > Device and verify if the device shoots out a mail at renewal time of the password, set in the hotspot settings.

    Thanks

  • 0 in reply to sachingurung

    Hi

    my hotspot should create password at 00:00 daily ,  and when i see logs as you advised , nothing show at that time 00:00 only one err long before that ( i guess it was when i first time configure it or something ) may be not
    . here is the err

    2016-08-31 17:36:53
        
    Device
        
    FAILED

    Fail to send mail : Server error:Expecting code :'354' but server responds with:'421 4.7.0 Temporary System Problem. Try again later (WS). uo4sm611136wjc.36 - gsmtp '

  • 0 in reply to MoMx

    Hi,

    Recreate the password of the day policy and check in the referred logs if XG makes an attempt to send a mail. Take SSH to XG and go to option 4. Device console.

    Execute, tcpdump 'port xxx (port number configured in the mail server notification settings in XG) post the logs.

    Thanks

  • 0 in reply to sachingurung

    I do have the very same problem and tried to solve it by recreating hotspot, too.

    No message also in log viewer System -> Device regarding a sent mail...

    Test message and internet connection lost notification work!

    Any idea?

     

    Using SFOS 16.01.1

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