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Wireless protection hotspots password of the day sent to email doesn't work daily

MoMx

i set up a hotspot and chose the password of the day . how can i make Sophos XG send that password to my email daily .. i already configured every thing and password only sent one time . and i have to go manually to the user portal and press send to email . is there is any way to automate this ?



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  • 0

    Hi,

    I will test it and update.

    Thanks

  • 0 in reply to sachingurung

    Hi, 

    I tested the setup and the mail is automatically sent in my case. What do you see in the logs? Go to, system >

    Go to, System > Diagnostic > Log viewer > System > Device and verify if the device shoots out a mail at renewal time of the password, set in the hotspot settings.

    Thanks

  • 0 in reply to sachingurung

    Hi

    my hotspot should create password at 00:00 daily ,  and when i see logs as you advised , nothing show at that time 00:00 only one err long before that ( i guess it was when i first time configure it or something ) may be not
    . here is the err

    2016-08-31 17:36:53
        
    Device
        
    FAILED

    Fail to send mail : Server error:Expecting code :'354' but server responds with:'421 4.7.0 Temporary System Problem. Try again later (WS). uo4sm611136wjc.36 - gsmtp '

  • 0 in reply to MoMx

    Hi,

    Recreate the password of the day policy and check in the referred logs if XG makes an attempt to send a mail. Take SSH to XG and go to option 4. Device console.

    Execute, tcpdump 'port xxx (port number configured in the mail server notification settings in XG) post the logs.

    Thanks

Reply
  • 0 in reply to MoMx

    Hi,

    Recreate the password of the day policy and check in the referred logs if XG makes an attempt to send a mail. Take SSH to XG and go to option 4. Device console.

    Execute, tcpdump 'port xxx (port number configured in the mail server notification settings in XG) post the logs.

    Thanks

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