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Blocked request: File contains malicious code

Hi,

can someone help me on how to resolve this issue. this morning i am facing this error mentioned below

 

This error is coming in almost all websites and it was working fine till yesterday and i haven't changed any setting from last many weeks. 



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  • Hi Asif,

    The issue is related with AV scan configured in the Firewall rule. Please check if the Avira AV and Sophos AV are up2date. To check that go to System Administration> Updates.

    If the AV engines are up2date, go to System > System Services > Web Content Filter and post the screenshot of the page. Also, clear the web cache in the web browser.

    Thanks

  • hi,

    my updates are up to date. see below

    also please see screenshot of web content filter 

    we have around 20 computers and every PC is facing this issue. some websites are opening in 1 pc but same website is not opening in other PC 

  • Hi,

    When the page is blocked, what do you see in the Web Filter and Malware logs in system> diagonostics> log viewer?

    Go to system> diagonostics> services and restart Web Proxy and AV services. Let us know if that helps.

    Thanks

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