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Blocked request: File contains malicious code

AsifSirajuddin

Hi,

can someone help me on how to resolve this issue. this morning i am facing this error mentioned below

 

This error is coming in almost all websites and it was working fine till yesterday and i haven't changed any setting from last many weeks. 



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  • 0

    Hi Asif,

    The issue is related with AV scan configured in the Firewall rule. Please check if the Avira AV and Sophos AV are up2date. To check that go to System Administration> Updates.

    If the AV engines are up2date, go to System > System Services > Web Content Filter and post the screenshot of the page. Also, clear the web cache in the web browser.

    Thanks

    Sachin Gurung
    Team Lead | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

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  • 0

    Hi Asif,

    The issue is related with AV scan configured in the Firewall rule. Please check if the Avira AV and Sophos AV are up2date. To check that go to System Administration> Updates.

    If the AV engines are up2date, go to System > System Services > Web Content Filter and post the screenshot of the page. Also, clear the web cache in the web browser.

    Thanks

    Sachin Gurung
    Team Lead | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

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