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AP15 loses connection every 1-2 days

Hi there,

right now I am using the XG (SFOS 15.01.0 MR-3) Firewall and like it so far, but I have an irritating problem with my AP15.

I added the access point about 2 weeks ago and I do have to reset (remove power) of the AP15 every 1-2 days,

because the firewall keeps losing the connection to it.

I added a DHCP server for my normal network (Port 1) with static MAC / IP for my AP15 and a DHCP-only client (Chromecast).

My private wifi uses Bridge to AP LAN, whereas my guest wifi (seperate) uses the interface WIFI (with its own DHCP server).

Connectivity and network without problems:

- my wifi devices use static IPs and connect to my private wifi, have access to the other network devices and Internet

- my guests get their own IP addresses via DHCP (interface WIFI) and can't "see" each other, but do have access to Internet

Now every 1-2 days my firewall loses connection to my AP15:

- AP15 still listet, but inactive

- AP15 lost IP from DHCP

Now I have to reset (remove power) from the AP15 and wait a few minutes and sometimes I also have to reset my firewall.

Anyone an idea how to solve this nasty problem?

PS.: AP15 was automatically updated to FW 5.0.0.1 (current version in webinterface) - or do I have to update it manually?!



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Parents
  • Hi Markus,

    Please check awed.log, do you discover any log line that state such behavior? How is AP connected to XG firewall, through a switch or directly to a physical interface on XG? Wireless access points attempt to register with UTM using the address 1.2.3.4 on TCP port 2712. Verify that the required port and IP address are not blocked in the switch(if the AP is connected through a switch).

    Thanks

  • Hi sachingurung,

    thank you for your help so far.

    I am using a HP 1920 16-Port switch and there are no ports blocked.

    I found in the awed.log

    2016-07-20 18:41:42 WARN -------------------------------------------------------
    2016-07-20 18:41:42 Use of uninitialized value $last_txrate_bps in numeric ge (>=) at /</bin/awed>WP_connected_clients.p
    2016-07-20 18:41:42 1 WP_connected_clients::transform_SI
    2016-07-20 18:41:42 2 WP_connected_clients::write_stats
    2016-07-20 18:41:45 [A40031E6E537CF4] ll_read: dead socket: Resource temporarily unavailable
    2016-07-20 18:41:45 [A40031E6E537CF4] disconnected. Close socket and kill process.
    2016-07-20 18:42:15 WARN -------------------------------------------------------

    This always happened when the AP15 lost connection.

    I am still looking into this, but if you already have an idea I would be very grateful :-)

    PS:

    This are all entries from the awed.log regarding my AP15

    2016-07-20 01:18:06 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 8)
    2016-07-20 02:30:11 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (8 -> 13)
    2016-07-20 03:42:04 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 8)
    2016-07-20 04:54:11 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (8 -> 11)
    2016-07-20 06:06:19 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 13)
    2016-07-20 07:18:09 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 11)
    2016-07-20 08:30:16 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 13)
    2016-07-20 09:42:21 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 11)
    2016-07-20 12:06:18 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 8)
    2016-07-20 13:18:25 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (8 -> 11)
    2016-07-20 14:30:29 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 8)
    2016-07-20 15:42:22 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (8 -> 11)
    2016-07-20 16:54:26 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 8)
    2016-07-20 18:06:33 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (8 -> 6)
    2016-07-20 18:41:45 [A40031E6E537CF4] ll_read: dead socket: Resource temporarily unavailable
    2016-07-20 18:41:45 [A40031E6E537CF4] disconnected. Close socket and kill process.
    2016-07-20 20:39:47 [MASTER] AP A40031E6E537CF4: Local metadata updated
    2016-07-20 20:39:47 [MASTER] AP A40031E6E537CF4: Configuration change detected
    2016-07-20 20:45:57 [A40031E6E537CF4] AP15 from 192.xxx.xxx.xxx:45165 identified as A40031E6E537CF4
    2016-07-20 20:45:57 Could not read from file '/tmp/awed/A40031E6E537CF4.pid': No such file or directory
    2016-07-20 20:45:57 [A40031E6E537CF4] (Re-)loaded identity and/or configuration
    2016-07-20 20:46:15 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (6 -> 11)
    2016-07-20 21:58:19 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 7)
    2016-07-20 23:10:26 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (7 -> 6)
    2016-07-21 00:22:16 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (6 -> 11)
    2016-07-21 01:34:24 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 13)
    2016-07-21 02:46:32 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 11)
    2016-07-21 05:10:31 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 8)
    2016-07-21 06:22:38 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (8 -> 11)
    2016-07-21 08:46:35 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 8)
    2016-07-21 11:10:32 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (8 -> 11)
    2016-07-21 14:46:35 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 6)
    2016-07-21 15:58:40 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (6 -> 13)
    2016-07-21 17:10:48 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 11)
    2016-07-21 18:22:52 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 13)
    2016-07-21 19:34:42 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 11)
    2016-07-21 20:46:49 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 6)
    2016-07-21 21:58:56 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (6 -> 13)
    2016-07-22 00:22:55 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 11)
    2016-07-22 02:46:52 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 13)
    2016-07-22 03:58:59 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 11)
    2016-07-22 07:35:04 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 6)
    2016-07-22 08:47:11 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (6 -> 13)
    2016-07-22 09:59:01 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 11)

    Maybe there is something else I am missing entirely :-/

    This is the awed.log.0

    2016-07-20 01:18:06 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 8)
    2016-07-20 02:30:11 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (8 -> 13)
    2016-07-20 03:42:04 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 8)
    2016-07-20 04:54:11 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (8 -> 11)
    2016-07-20 06:06:19 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 13)
    2016-07-20 07:18:09 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 11)
    2016-07-20 08:30:16 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 13)
    2016-07-20 09:42:21 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 11)
    2016-07-20 12:06:18 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 8)
    2016-07-20 13:18:25 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (8 -> 11)
    2016-07-20 14:30:29 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 8)
    2016-07-20 15:42:22 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (8 -> 11)
    2016-07-20 16:54:26 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 8)
    2016-07-20 18:06:33 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (8 -> 6)
    2016-07-20 18:41:45 [A40031E6E537CF4] ll_read: dead socket: Resource temporarily unavailable
    2016-07-20 18:41:45 [A40031E6E537CF4] disconnected. Close socket and kill process.
    2016-07-20 20:39:47 [MASTER] AP A40031E6E537CF4: Local metadata updated
    2016-07-20 20:39:47 [MASTER] AP A40031E6E537CF4: Configuration change detected
    2016-07-20 20:45:57 [A40031E6E537CF4] AP15 from 192.xxx.xxx.xxx:45165 identified as A40031E6E537CF4
    2016-07-20 20:45:57 Could not read from file '/tmp/awed/A40031E6E537CF4.pid': No such file or directory
    2016-07-20 20:45:57 [A40031E6E537CF4] (Re-)loaded identity and/or configuration
    2016-07-20 20:46:15 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (6 -> 11)
    2016-07-20 21:58:19 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 7)
    2016-07-20 23:10:26 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (7 -> 6)
    2016-07-21 00:22:16 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (6 -> 11)
    2016-07-21 01:34:24 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 13)
    2016-07-21 02:46:32 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 11)
    2016-07-21 05:10:31 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 8)
    2016-07-21 06:22:38 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (8 -> 11)
    2016-07-21 08:46:35 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 8)
    2016-07-21 11:10:32 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (8 -> 11)
    2016-07-21 14:46:35 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 6)
    2016-07-21 15:58:40 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (6 -> 13)
    2016-07-21 17:10:48 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 11)
    2016-07-21 18:22:52 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 13)
    2016-07-21 19:34:42 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 11)
    2016-07-21 20:46:49 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 6)
    2016-07-21 21:58:56 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (6 -> 13)
    2016-07-22 00:22:55 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 11)
    2016-07-22 02:46:52 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 13)
    2016-07-22 03:58:59 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 11)
    2016-07-22 07:35:04 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 6)
    2016-07-22 08:47:11 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (6 -> 13)
    2016-07-22 09:59:01 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 11)
    SFVH_SO01_SFOS 15.01.0 MR-3# cat awed.log | grep -i "dead"
    2016-07-20 18:41:45 [A40031E6E537CF4] ll_read: dead socket: Resource temporarily unavailable
    SFVH_SO01_SFOS 15.01.0 MR-3# cat awed.log.0 | grep -i "dead"
    2016-07-16 01:29:46 [A40031E6E537CF4] ll_read: dead socket: Interrupted system call
    2016-07-16 19:47:19 [A40031E6E537CF4] ll_read: dead socket: Resource temporarily unavailable
    2016-07-19 08:13:39 [A40031E6E537CF4] ll_read: dead socket: Resource temporarily unavailable
    SFVH_SO01_SFOS 15.01.0 MR-3# cat awed.log.0 | grep -i "A40031E6E537CF4"
    2016-07-16 01:26:42 [Unknown] new AP detected, adding to system. ID:A40031E6E537CF4 Model:AP15 Version:9400-6f78f88 LAN_MAC:00:xx:xx:xx:xx:xx WIFI_MAC:00:xx:xx:xx:xx:xx Max SSIDS:8 TX Power Control:1 DFS:0
    2016-07-16 01:26:42 [MASTER] new AP with ID A40031E6E537CF4
    2016-07-16 01:26:43 [MASTER] AP A40031E6E537CF4 added / updateed in DB successfully.
    2016-07-16 01:26:46 [MASTER] AP A40031E6E537CF4: Local metadata updated
    2016-07-16 01:26:46 [MASTER] AP A40031E6E537CF4: Configuration change detected
    2016-07-16 01:26:48 [A40031E6E537CF4] AP15 from 192.xxx.xxx.xxx:34522 identified as A40031E6E537CF4
    2016-07-16 01:26:48 Could not read from file '/tmp/awed/A40031E6E537CF4.pid': No such file or directory
    2016-07-16 01:26:48 [A40031E6E537CF4] (Re-)loaded identity and/or configuration
    2016-07-16 01:26:48 [A40031E6E537CF4] device not authorized yet, dropping.
    2016-07-16 01:27:03 [A40031E6E537CF4] AP15 from 192.xxx.xxx.xxx:34523 identified as A40031E6E537CF4
    2016-07-16 01:27:03 Could not read from file '/tmp/awed/A40031E6E537CF4.pid': No such file or directory
    2016-07-16 01:27:03 [A40031E6E537CF4] (Re-)loaded identity and/or configuration
    2016-07-16 01:27:03 [A40031E6E537CF4] device not authorized yet, dropping.
    2016-07-16 01:27:18 [A40031E6E537CF4] AP15 from 192.xxx.xxx.xxx:34525 identified as A40031E6E537CF4
    2016-07-16 01:27:18 Could not read from file '/tmp/awed/A40031E6E537CF4.pid': No such file or directory
    2016-07-16 01:27:18 [A40031E6E537CF4] (Re-)loaded identity and/or configuration
    2016-07-16 01:27:18 [A40031E6E537CF4] device not authorized yet, dropping.
    2016-07-16 01:27:34 [A40031E6E537CF4] AP15 from 192.xxx.xxx.xxx:34526 identified as A40031E6E537CF4
    2016-07-16 01:27:34 Could not read from file '/tmp/awed/A40031E6E537CF4.pid': No such file or directory
    2016-07-16 01:27:34 [A40031E6E537CF4] (Re-)loaded identity and/or configuration
    2016-07-16 01:27:34 [A40031E6E537CF4] device not authorized yet, dropping.
    2016-07-16 01:27:44 [MASTER] AP A40031E6E537CF4: Local metadata updated
    2016-07-16 01:27:44 [MASTER] AP A40031E6E537CF4: Configuration change detected
    2016-07-16 01:27:49 [A40031E6E537CF4] AP15 from 192.xxx.xxx.xxx:34528 identified as A40031E6E537CF4
    2016-07-16 01:27:49 Could not read from file '/tmp/awed/A40031E6E537CF4.pid': No such file or directory
    2016-07-16 01:27:49 [A40031E6E537CF4] (Re-)loaded identity and/or configuration
    2016-07-16 01:27:52 [MASTER] Updated AP A40031E6E537CF4 in DB successfully.
    2016-07-16 01:27:54 [A40031E6E537CF4] sent firmware /content/apfw/AP15.uimage to device, releasing connection.
    2016-07-16 01:29:06 [A40031E6E537CF4] AP15 from 192.xxx.xxx.xxx:37247 identified as A40031E6E537CF4
    2016-07-16 01:29:06 Could not read from file '/tmp/awed/A40031E6E537CF4.pid': No such file or directory
    2016-07-16 01:29:06 [A40031E6E537CF4] (Re-)loaded identity and/or configuration
    2016-07-16 01:29:10 [MASTER] Updated AP A40031E6E537CF4 in DB successfully.
    2016-07-16 01:29:13 [MASTER] AP A40031E6E537CF4: Local metadata updated
    2016-07-16 01:29:43 [A40031E6E537CF4] AP15 from 192.xxx.xxx.xxx:50625 identified as A40031E6E537CF4
    2016-07-16 01:29:43 Could not read from file '/tmp/awed/A40031E6E537CF4.pid': No such file or directory
    2016-07-16 01:29:43 [A40031E6E537CF4] (Re-)loaded identity and/or configuration
    2016-07-16 01:29:46 [A40031E6E537CF4] ll_read: dead socket: Interrupted system call
    2016-07-16 01:29:46 [A40031E6E537CF4] disconnected. Close socket and kill process.
    2016-07-16 01:30:09 [MASTER] AP A40031E6E537CF4: Configuration change detected
    2016-07-16 01:30:13 [A40031E6E537CF4] (Re-)loaded identity and/or configuration
    2016-07-16 01:39:28 [MASTER] AP A40031E6E537CF4: Configuration change detected
    2016-07-16 01:39:31 [A40031E6E537CF4] (Re-)loaded identity and/or configuration
    2016-07-16 01:39:49 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (0,0 -> 11)
    2016-07-16 01:45:12 [MASTER] AP A40031E6E537CF4: Configuration change detected
    2016-07-16 01:45:18 [MASTER] AP A40031E6E537CF4: Configuration change detected
    2016-07-16 01:45:19 [A40031E6E537CF4] (Re-)loaded identity and/or configuration
    2016-07-16 01:45:20 [A40031E6E537CF4] (Re-)loaded identity and/or configuration
    2016-07-16 01:45:51 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 13)
    2016-07-16 02:57:43 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 11)
    2016-07-16 05:21:58 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 6)
    2016-07-16 06:33:50 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (6 -> 11)
    2016-07-16 07:45:57 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 8)
    2016-07-16 08:58:05 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (8 -> 6)
    2016-07-16 10:09:57 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (6 -> 9)
    2016-07-16 11:22:02 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (9 -> 8)
    2016-07-16 12:34:09 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (8 -> 11)
    2016-07-16 13:45:58 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 6)
    2016-07-16 14:45:20 [MASTER] AP A40031E6E537CF4: Configuration change detected
    2016-07-16 14:45:30 [A40031E6E537CF4] (Re-)loaded identity and/or configuration
    2016-07-16 14:46:02 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (6 -> 1)
    2016-07-16 14:50:37 [MASTER] AP A40031E6E537CF4: Configuration change detected
    2016-07-16 14:50:47 [A40031E6E537CF4] (Re-)loaded identity and/or configuration
    2016-07-16 15:57:56 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (1 -> 6)
    2016-07-16 17:10:00 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (6 -> 11)
    2016-07-16 18:22:08 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 5)
    2016-07-16 19:34:12 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (5 -> 13)
    2016-07-16 19:47:19 [A40031E6E537CF4] ll_read: dead socket: Resource temporarily unavailable
    2016-07-16 19:47:19 [A40031E6E537CF4] disconnected. Close socket and kill process.
    2016-07-17 01:07:33 [MASTER] AP A40031E6E537CF4: Local metadata updated
    2016-07-17 01:07:33 [MASTER] AP A40031E6E537CF4: Configuration change detected
    2016-07-17 01:15:44 Could not read from file '/tmp/awed/A40031E6E537CF4.pid': No such file or directory
    2016-07-17 01:45:23 [MASTER] AP A40031E6E537CF4: Local metadata updated
    2016-07-17 01:45:23 [MASTER] AP A40031E6E537CF4: Configuration change detected
    2016-07-17 01:59:11 [MASTER] AP A40031E6E537CF4: Configuration change detected
    2016-07-17 02:03:29 [A40031E6E537CF4] AP15 from 192.xxx.xxx.xxx:39312 identified as A40031E6E537CF4
    2016-07-17 02:03:29 Could not read from file '/tmp/awed/A40031E6E537CF4.pid': No such file or directory
    2016-07-17 02:03:29 [A40031E6E537CF4] (Re-)loaded identity and/or configuration
    2016-07-17 02:03:47 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 6)
    2016-07-17 03:15:51 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (6 -> 11)
    2016-07-17 04:27:57 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 13)
    2016-07-17 05:39:48 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 6)
    2016-07-17 08:04:01 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (6 -> 11)
    2016-07-17 09:15:53 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 6)
    2016-07-17 10:27:58 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (6 -> 11)
    2016-07-17 11:40:05 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 9)
    2016-07-17 12:51:58 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (9 -> 11)
    2016-07-17 14:04:02 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 6)
    2016-07-17 15:16:10 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (6 -> 13)
    2016-07-17 16:28:17 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 11)
    2016-07-17 18:52:13 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 6)
    2016-07-17 20:04:06 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (6 -> 13)
    2016-07-17 21:16:14 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 11)
    2016-07-17 22:28:21 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 7)
    2016-07-17 23:40:25 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (7 -> 11)
    2016-07-18 00:52:17 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 8)
    2016-07-18 02:04:25 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (8 -> 11)
    2016-07-18 05:40:32 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 13)
    2016-07-18 06:52:22 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 1)
    2016-07-18 08:04:29 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (1 -> 13)
    2016-07-18 09:16:36 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 11)
    2016-07-18 10:28:26 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 13)
    2016-07-18 11:40:33 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 11)
    2016-07-18 12:52:37 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 4)
    2016-07-18 14:04:44 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (4 -> 8)
    2016-07-18 16:28:38 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (8 -> 13)
    2016-07-18 17:40:46 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 6)
    2016-07-18 18:52:50 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (6 -> 8)
    2016-07-18 21:16:49 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (8 -> 6)
    2016-07-19 00:52:53 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (6 -> 11)
    2016-07-19 03:16:50 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 6)
    2016-07-19 04:28:57 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (6 -> 8)
    2016-07-19 05:41:05 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (8 -> 6)
    2016-07-19 06:52:57 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (6 -> 13)
    2016-07-19 08:05:05 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 11)
    2016-07-19 08:13:39 [A40031E6E537CF4] ll_read: dead socket: Resource temporarily unavailable
    2016-07-19 08:13:39 [A40031E6E537CF4] disconnected. Close socket and kill process.
    2016-07-19 20:29:24 [MASTER] AP A40031E6E537CF4: Local metadata updated
    2016-07-19 20:29:24 [MASTER] AP A40031E6E537CF4: Configuration change detected
    2016-07-19 20:29:38 [A40031E6E537CF4] AP15 from 192.xxx.xxx.xxx:58412 identified as A40031E6E537CF4
    2016-07-19 20:29:38 Could not read from file '/tmp/awed/A40031E6E537CF4.pid': No such file or directory
    2016-07-19 20:29:38 [A40031E6E537CF4] (Re-)loaded identity and/or configuration
    2016-07-19 21:42:00 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 6)
    2016-07-19 22:54:07 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (6 -> 9)
    2016-07-20 00:05:59 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (9 -> 11)

  • Hi Sachin,

    I wanted to be sure that I do not miss any steps:

    Is removeing the Wireless Networks from the AP and deleting them all I have to do or did I miss anything?

    Cheers,

    Markus

  • Hi Markus,

    Delete the Access Point and the Wireless Network definition. Reconfigure Wireless Network definition and add it in the newly accepted Access Point. 

    Thanks

  • Hi sachin,

    today the problem occurred again and so I did as you told me: 

    I deleted the access point, powered it off and deleted the wireless networks (DHCP for guest wifi and its interface was automatically deleted too).

    Then I turned the AP15 on, it got discovered, I added it and after a few seconds it received its IP from the DHCP server (static IP - MAC).

    Next I recreated my main wireless network and added it to the access point - works!

    While creating my guest wifi, I am also asked to create a corresponding DHCP server (this time dynamic with an IP range), added it to the access point and

    the interface also showed up in the list.

    Now I will have to wait at least two days to find out if this solved the problem.

    I am going to keep you up to date :-)

  • Hi sachin,

    it happened again:

    The access point lost after about 2 days its connection and I had to power it off and on again.

    2016-08-05 03:25:17 [A40031E6E537CF4] ll_read: dead socket: Resource temporarily unavailable
    2016-08-05 03:25:17 [A40031E6E537CF4] disconnected. Close socket and kill process.
    2016-08-05 08:19:50 [A40031E6E537CF4] AP15 from 192.xxx.xx.x:39264 identified as A40031E6E537CF4
    2016-08-05 08:19:50 Could not read from file '/tmp/awed/A40031E6E537CF4.pid': No such file or directory
    2016-08-05 08:19:50 [A40031E6E537CF4] (Re-)loaded identity and/or configuration

     


    Any other idea what I could check? Do you think I have to replace the AP15 (it is still under warranty)?

  • Hi Sachin,

    my new AP15 is on its way! I am going to give an update asap (after at least 3 days of usage).

    Hopefully this will solve my problem.

    Cheers,

    Markus

  • I have been using my new AP15 for about 2 weeks and it still has the same problem after 2 - 5 days.

    I am going to check my network infrastructure all over again and hope to find a solution to this very annoying problem.

  • Well, another fews passed by and the problem is not solved yet...

    I got a replacement for the AP15, removed the config and AP from the XG several times and

    still its driving me crazy:

     

    dead socket every 1-5 days - this time (first week of October 2016) it stopped working after

    5 days, then 3 days and finally after 24 hours...

    At the moment its running another 2 days without a problem.

     

    I need a decent solution for this!

  • Hi Markus,

    I reverified the information with my internal team and discovered that many similar cases are resolved after upgrading to SFOS-MR3. Also, I do not see anyone else reporting the issue anymore.   I will use my last resort on this and contact the developers. Please wait until my next post. 

    Thanks

  • First of all: Belated Happy Birthday! :-)

     

    Now regarding my case:

     

    I just wanted to remind you that I had been using SFOS-MR3 :-P

    Right now I am giving the latest v16 beta a try, but I didn't get better :-/

     

    If you want me to send you some more logs then just let me know.

     

    Cheers,

     

    Markus

  • Problem solved with SFOS 16.01.1 and another 5-port switch between main switch and access point (AP15).

     

    Main switch: HP1920-8G

    Old 5-port: HP 1405-5G

    New 5-port: NETGEAR GS105E-200PES

     

    Thanks for your help :-)

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