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AP15 loses connection every 1-2 days

Hi there,

right now I am using the XG (SFOS 15.01.0 MR-3) Firewall and like it so far, but I have an irritating problem with my AP15.

I added the access point about 2 weeks ago and I do have to reset (remove power) of the AP15 every 1-2 days,

because the firewall keeps losing the connection to it.

I added a DHCP server for my normal network (Port 1) with static MAC / IP for my AP15 and a DHCP-only client (Chromecast).

My private wifi uses Bridge to AP LAN, whereas my guest wifi (seperate) uses the interface WIFI (with its own DHCP server).

Connectivity and network without problems:

- my wifi devices use static IPs and connect to my private wifi, have access to the other network devices and Internet

- my guests get their own IP addresses via DHCP (interface WIFI) and can't "see" each other, but do have access to Internet

Now every 1-2 days my firewall loses connection to my AP15:

- AP15 still listet, but inactive

- AP15 lost IP from DHCP

Now I have to reset (remove power) from the AP15 and wait a few minutes and sometimes I also have to reset my firewall.

Anyone an idea how to solve this nasty problem?

PS.: AP15 was automatically updated to FW 5.0.0.1 (current version in webinterface) - or do I have to update it manually?!



This thread was automatically locked due to age.
  • Hi Markus,

    Please check awed.log, do you discover any log line that state such behavior? How is AP connected to XG firewall, through a switch or directly to a physical interface on XG? Wireless access points attempt to register with UTM using the address 1.2.3.4 on TCP port 2712. Verify that the required port and IP address are not blocked in the switch(if the AP is connected through a switch).

    Thanks

  • Hi sachingurung,

    thank you for your help so far.

    I am using a HP 1920 16-Port switch and there are no ports blocked.

    I found in the awed.log

    2016-07-20 18:41:42 WARN -------------------------------------------------------
    2016-07-20 18:41:42 Use of uninitialized value $last_txrate_bps in numeric ge (>=) at /</bin/awed>WP_connected_clients.p
    2016-07-20 18:41:42 1 WP_connected_clients::transform_SI
    2016-07-20 18:41:42 2 WP_connected_clients::write_stats
    2016-07-20 18:41:45 [A40031E6E537CF4] ll_read: dead socket: Resource temporarily unavailable
    2016-07-20 18:41:45 [A40031E6E537CF4] disconnected. Close socket and kill process.
    2016-07-20 18:42:15 WARN -------------------------------------------------------

    This always happened when the AP15 lost connection.

    I am still looking into this, but if you already have an idea I would be very grateful :-)

    PS:

    This are all entries from the awed.log regarding my AP15

    2016-07-20 01:18:06 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 8)
    2016-07-20 02:30:11 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (8 -> 13)
    2016-07-20 03:42:04 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 8)
    2016-07-20 04:54:11 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (8 -> 11)
    2016-07-20 06:06:19 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 13)
    2016-07-20 07:18:09 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 11)
    2016-07-20 08:30:16 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 13)
    2016-07-20 09:42:21 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 11)
    2016-07-20 12:06:18 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 8)
    2016-07-20 13:18:25 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (8 -> 11)
    2016-07-20 14:30:29 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 8)
    2016-07-20 15:42:22 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (8 -> 11)
    2016-07-20 16:54:26 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 8)
    2016-07-20 18:06:33 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (8 -> 6)
    2016-07-20 18:41:45 [A40031E6E537CF4] ll_read: dead socket: Resource temporarily unavailable
    2016-07-20 18:41:45 [A40031E6E537CF4] disconnected. Close socket and kill process.
    2016-07-20 20:39:47 [MASTER] AP A40031E6E537CF4: Local metadata updated
    2016-07-20 20:39:47 [MASTER] AP A40031E6E537CF4: Configuration change detected
    2016-07-20 20:45:57 [A40031E6E537CF4] AP15 from 192.xxx.xxx.xxx:45165 identified as A40031E6E537CF4
    2016-07-20 20:45:57 Could not read from file '/tmp/awed/A40031E6E537CF4.pid': No such file or directory
    2016-07-20 20:45:57 [A40031E6E537CF4] (Re-)loaded identity and/or configuration
    2016-07-20 20:46:15 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (6 -> 11)
    2016-07-20 21:58:19 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 7)
    2016-07-20 23:10:26 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (7 -> 6)
    2016-07-21 00:22:16 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (6 -> 11)
    2016-07-21 01:34:24 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 13)
    2016-07-21 02:46:32 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 11)
    2016-07-21 05:10:31 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 8)
    2016-07-21 06:22:38 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (8 -> 11)
    2016-07-21 08:46:35 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 8)
    2016-07-21 11:10:32 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (8 -> 11)
    2016-07-21 14:46:35 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 6)
    2016-07-21 15:58:40 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (6 -> 13)
    2016-07-21 17:10:48 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 11)
    2016-07-21 18:22:52 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 13)
    2016-07-21 19:34:42 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 11)
    2016-07-21 20:46:49 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 6)
    2016-07-21 21:58:56 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (6 -> 13)
    2016-07-22 00:22:55 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 11)
    2016-07-22 02:46:52 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 13)
    2016-07-22 03:58:59 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 11)
    2016-07-22 07:35:04 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 6)
    2016-07-22 08:47:11 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (6 -> 13)
    2016-07-22 09:59:01 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 11)

    Maybe there is something else I am missing entirely :-/

    This is the awed.log.0

    2016-07-20 01:18:06 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 8)
    2016-07-20 02:30:11 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (8 -> 13)
    2016-07-20 03:42:04 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 8)
    2016-07-20 04:54:11 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (8 -> 11)
    2016-07-20 06:06:19 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 13)
    2016-07-20 07:18:09 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 11)
    2016-07-20 08:30:16 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 13)
    2016-07-20 09:42:21 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 11)
    2016-07-20 12:06:18 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 8)
    2016-07-20 13:18:25 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (8 -> 11)
    2016-07-20 14:30:29 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 8)
    2016-07-20 15:42:22 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (8 -> 11)
    2016-07-20 16:54:26 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 8)
    2016-07-20 18:06:33 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (8 -> 6)
    2016-07-20 18:41:45 [A40031E6E537CF4] ll_read: dead socket: Resource temporarily unavailable
    2016-07-20 18:41:45 [A40031E6E537CF4] disconnected. Close socket and kill process.
    2016-07-20 20:39:47 [MASTER] AP A40031E6E537CF4: Local metadata updated
    2016-07-20 20:39:47 [MASTER] AP A40031E6E537CF4: Configuration change detected
    2016-07-20 20:45:57 [A40031E6E537CF4] AP15 from 192.xxx.xxx.xxx:45165 identified as A40031E6E537CF4
    2016-07-20 20:45:57 Could not read from file '/tmp/awed/A40031E6E537CF4.pid': No such file or directory
    2016-07-20 20:45:57 [A40031E6E537CF4] (Re-)loaded identity and/or configuration
    2016-07-20 20:46:15 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (6 -> 11)
    2016-07-20 21:58:19 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 7)
    2016-07-20 23:10:26 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (7 -> 6)
    2016-07-21 00:22:16 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (6 -> 11)
    2016-07-21 01:34:24 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 13)
    2016-07-21 02:46:32 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 11)
    2016-07-21 05:10:31 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 8)
    2016-07-21 06:22:38 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (8 -> 11)
    2016-07-21 08:46:35 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 8)
    2016-07-21 11:10:32 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (8 -> 11)
    2016-07-21 14:46:35 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 6)
    2016-07-21 15:58:40 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (6 -> 13)
    2016-07-21 17:10:48 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 11)
    2016-07-21 18:22:52 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 13)
    2016-07-21 19:34:42 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 11)
    2016-07-21 20:46:49 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 6)
    2016-07-21 21:58:56 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (6 -> 13)
    2016-07-22 00:22:55 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 11)
    2016-07-22 02:46:52 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 13)
    2016-07-22 03:58:59 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 11)
    2016-07-22 07:35:04 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 6)
    2016-07-22 08:47:11 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (6 -> 13)
    2016-07-22 09:59:01 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 11)
    SFVH_SO01_SFOS 15.01.0 MR-3# cat awed.log | grep -i "dead"
    2016-07-20 18:41:45 [A40031E6E537CF4] ll_read: dead socket: Resource temporarily unavailable
    SFVH_SO01_SFOS 15.01.0 MR-3# cat awed.log.0 | grep -i "dead"
    2016-07-16 01:29:46 [A40031E6E537CF4] ll_read: dead socket: Interrupted system call
    2016-07-16 19:47:19 [A40031E6E537CF4] ll_read: dead socket: Resource temporarily unavailable
    2016-07-19 08:13:39 [A40031E6E537CF4] ll_read: dead socket: Resource temporarily unavailable
    SFVH_SO01_SFOS 15.01.0 MR-3# cat awed.log.0 | grep -i "A40031E6E537CF4"
    2016-07-16 01:26:42 [Unknown] new AP detected, adding to system. ID:A40031E6E537CF4 Model:AP15 Version:9400-6f78f88 LAN_MAC:00:xx:xx:xx:xx:xx WIFI_MAC:00:xx:xx:xx:xx:xx Max SSIDS:8 TX Power Control:1 DFS:0
    2016-07-16 01:26:42 [MASTER] new AP with ID A40031E6E537CF4
    2016-07-16 01:26:43 [MASTER] AP A40031E6E537CF4 added / updateed in DB successfully.
    2016-07-16 01:26:46 [MASTER] AP A40031E6E537CF4: Local metadata updated
    2016-07-16 01:26:46 [MASTER] AP A40031E6E537CF4: Configuration change detected
    2016-07-16 01:26:48 [A40031E6E537CF4] AP15 from 192.xxx.xxx.xxx:34522 identified as A40031E6E537CF4
    2016-07-16 01:26:48 Could not read from file '/tmp/awed/A40031E6E537CF4.pid': No such file or directory
    2016-07-16 01:26:48 [A40031E6E537CF4] (Re-)loaded identity and/or configuration
    2016-07-16 01:26:48 [A40031E6E537CF4] device not authorized yet, dropping.
    2016-07-16 01:27:03 [A40031E6E537CF4] AP15 from 192.xxx.xxx.xxx:34523 identified as A40031E6E537CF4
    2016-07-16 01:27:03 Could not read from file '/tmp/awed/A40031E6E537CF4.pid': No such file or directory
    2016-07-16 01:27:03 [A40031E6E537CF4] (Re-)loaded identity and/or configuration
    2016-07-16 01:27:03 [A40031E6E537CF4] device not authorized yet, dropping.
    2016-07-16 01:27:18 [A40031E6E537CF4] AP15 from 192.xxx.xxx.xxx:34525 identified as A40031E6E537CF4
    2016-07-16 01:27:18 Could not read from file '/tmp/awed/A40031E6E537CF4.pid': No such file or directory
    2016-07-16 01:27:18 [A40031E6E537CF4] (Re-)loaded identity and/or configuration
    2016-07-16 01:27:18 [A40031E6E537CF4] device not authorized yet, dropping.
    2016-07-16 01:27:34 [A40031E6E537CF4] AP15 from 192.xxx.xxx.xxx:34526 identified as A40031E6E537CF4
    2016-07-16 01:27:34 Could not read from file '/tmp/awed/A40031E6E537CF4.pid': No such file or directory
    2016-07-16 01:27:34 [A40031E6E537CF4] (Re-)loaded identity and/or configuration
    2016-07-16 01:27:34 [A40031E6E537CF4] device not authorized yet, dropping.
    2016-07-16 01:27:44 [MASTER] AP A40031E6E537CF4: Local metadata updated
    2016-07-16 01:27:44 [MASTER] AP A40031E6E537CF4: Configuration change detected
    2016-07-16 01:27:49 [A40031E6E537CF4] AP15 from 192.xxx.xxx.xxx:34528 identified as A40031E6E537CF4
    2016-07-16 01:27:49 Could not read from file '/tmp/awed/A40031E6E537CF4.pid': No such file or directory
    2016-07-16 01:27:49 [A40031E6E537CF4] (Re-)loaded identity and/or configuration
    2016-07-16 01:27:52 [MASTER] Updated AP A40031E6E537CF4 in DB successfully.
    2016-07-16 01:27:54 [A40031E6E537CF4] sent firmware /content/apfw/AP15.uimage to device, releasing connection.
    2016-07-16 01:29:06 [A40031E6E537CF4] AP15 from 192.xxx.xxx.xxx:37247 identified as A40031E6E537CF4
    2016-07-16 01:29:06 Could not read from file '/tmp/awed/A40031E6E537CF4.pid': No such file or directory
    2016-07-16 01:29:06 [A40031E6E537CF4] (Re-)loaded identity and/or configuration
    2016-07-16 01:29:10 [MASTER] Updated AP A40031E6E537CF4 in DB successfully.
    2016-07-16 01:29:13 [MASTER] AP A40031E6E537CF4: Local metadata updated
    2016-07-16 01:29:43 [A40031E6E537CF4] AP15 from 192.xxx.xxx.xxx:50625 identified as A40031E6E537CF4
    2016-07-16 01:29:43 Could not read from file '/tmp/awed/A40031E6E537CF4.pid': No such file or directory
    2016-07-16 01:29:43 [A40031E6E537CF4] (Re-)loaded identity and/or configuration
    2016-07-16 01:29:46 [A40031E6E537CF4] ll_read: dead socket: Interrupted system call
    2016-07-16 01:29:46 [A40031E6E537CF4] disconnected. Close socket and kill process.
    2016-07-16 01:30:09 [MASTER] AP A40031E6E537CF4: Configuration change detected
    2016-07-16 01:30:13 [A40031E6E537CF4] (Re-)loaded identity and/or configuration
    2016-07-16 01:39:28 [MASTER] AP A40031E6E537CF4: Configuration change detected
    2016-07-16 01:39:31 [A40031E6E537CF4] (Re-)loaded identity and/or configuration
    2016-07-16 01:39:49 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (0,0 -> 11)
    2016-07-16 01:45:12 [MASTER] AP A40031E6E537CF4: Configuration change detected
    2016-07-16 01:45:18 [MASTER] AP A40031E6E537CF4: Configuration change detected
    2016-07-16 01:45:19 [A40031E6E537CF4] (Re-)loaded identity and/or configuration
    2016-07-16 01:45:20 [A40031E6E537CF4] (Re-)loaded identity and/or configuration
    2016-07-16 01:45:51 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 13)
    2016-07-16 02:57:43 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 11)
    2016-07-16 05:21:58 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 6)
    2016-07-16 06:33:50 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (6 -> 11)
    2016-07-16 07:45:57 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 8)
    2016-07-16 08:58:05 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (8 -> 6)
    2016-07-16 10:09:57 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (6 -> 9)
    2016-07-16 11:22:02 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (9 -> 8)
    2016-07-16 12:34:09 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (8 -> 11)
    2016-07-16 13:45:58 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 6)
    2016-07-16 14:45:20 [MASTER] AP A40031E6E537CF4: Configuration change detected
    2016-07-16 14:45:30 [A40031E6E537CF4] (Re-)loaded identity and/or configuration
    2016-07-16 14:46:02 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (6 -> 1)
    2016-07-16 14:50:37 [MASTER] AP A40031E6E537CF4: Configuration change detected
    2016-07-16 14:50:47 [A40031E6E537CF4] (Re-)loaded identity and/or configuration
    2016-07-16 15:57:56 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (1 -> 6)
    2016-07-16 17:10:00 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (6 -> 11)
    2016-07-16 18:22:08 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 5)
    2016-07-16 19:34:12 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (5 -> 13)
    2016-07-16 19:47:19 [A40031E6E537CF4] ll_read: dead socket: Resource temporarily unavailable
    2016-07-16 19:47:19 [A40031E6E537CF4] disconnected. Close socket and kill process.
    2016-07-17 01:07:33 [MASTER] AP A40031E6E537CF4: Local metadata updated
    2016-07-17 01:07:33 [MASTER] AP A40031E6E537CF4: Configuration change detected
    2016-07-17 01:15:44 Could not read from file '/tmp/awed/A40031E6E537CF4.pid': No such file or directory
    2016-07-17 01:45:23 [MASTER] AP A40031E6E537CF4: Local metadata updated
    2016-07-17 01:45:23 [MASTER] AP A40031E6E537CF4: Configuration change detected
    2016-07-17 01:59:11 [MASTER] AP A40031E6E537CF4: Configuration change detected
    2016-07-17 02:03:29 [A40031E6E537CF4] AP15 from 192.xxx.xxx.xxx:39312 identified as A40031E6E537CF4
    2016-07-17 02:03:29 Could not read from file '/tmp/awed/A40031E6E537CF4.pid': No such file or directory
    2016-07-17 02:03:29 [A40031E6E537CF4] (Re-)loaded identity and/or configuration
    2016-07-17 02:03:47 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 6)
    2016-07-17 03:15:51 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (6 -> 11)
    2016-07-17 04:27:57 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 13)
    2016-07-17 05:39:48 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 6)
    2016-07-17 08:04:01 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (6 -> 11)
    2016-07-17 09:15:53 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 6)
    2016-07-17 10:27:58 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (6 -> 11)
    2016-07-17 11:40:05 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 9)
    2016-07-17 12:51:58 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (9 -> 11)
    2016-07-17 14:04:02 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 6)
    2016-07-17 15:16:10 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (6 -> 13)
    2016-07-17 16:28:17 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 11)
    2016-07-17 18:52:13 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 6)
    2016-07-17 20:04:06 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (6 -> 13)
    2016-07-17 21:16:14 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 11)
    2016-07-17 22:28:21 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 7)
    2016-07-17 23:40:25 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (7 -> 11)
    2016-07-18 00:52:17 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 8)
    2016-07-18 02:04:25 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (8 -> 11)
    2016-07-18 05:40:32 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 13)
    2016-07-18 06:52:22 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 1)
    2016-07-18 08:04:29 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (1 -> 13)
    2016-07-18 09:16:36 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 11)
    2016-07-18 10:28:26 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 13)
    2016-07-18 11:40:33 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 11)
    2016-07-18 12:52:37 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 4)
    2016-07-18 14:04:44 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (4 -> 8)
    2016-07-18 16:28:38 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (8 -> 13)
    2016-07-18 17:40:46 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 6)
    2016-07-18 18:52:50 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (6 -> 8)
    2016-07-18 21:16:49 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (8 -> 6)
    2016-07-19 00:52:53 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (6 -> 11)
    2016-07-19 03:16:50 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 6)
    2016-07-19 04:28:57 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (6 -> 8)
    2016-07-19 05:41:05 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (8 -> 6)
    2016-07-19 06:52:57 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (6 -> 13)
    2016-07-19 08:05:05 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 11)
    2016-07-19 08:13:39 [A40031E6E537CF4] ll_read: dead socket: Resource temporarily unavailable
    2016-07-19 08:13:39 [A40031E6E537CF4] disconnected. Close socket and kill process.
    2016-07-19 20:29:24 [MASTER] AP A40031E6E537CF4: Local metadata updated
    2016-07-19 20:29:24 [MASTER] AP A40031E6E537CF4: Configuration change detected
    2016-07-19 20:29:38 [A40031E6E537CF4] AP15 from 192.xxx.xxx.xxx:58412 identified as A40031E6E537CF4
    2016-07-19 20:29:38 Could not read from file '/tmp/awed/A40031E6E537CF4.pid': No such file or directory
    2016-07-19 20:29:38 [A40031E6E537CF4] (Re-)loaded identity and/or configuration
    2016-07-19 21:42:00 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 6)
    2016-07-19 22:54:07 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (6 -> 9)
    2016-07-20 00:05:59 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (9 -> 11)

  • Hi Markus,

    What firmware version does XG reside on? There is a fix to this issue in SF-OS MR-3.

    Thanks

  • I hope that is sufficiently [:)]

  • Hi Markus,

    I went through similar cases in support team. One question, after upgrading to MR-3 did you delete and reconfigure the configuration for the effected AP.
    If not, can you please delete the old configurations for AP and reconfigure fresh and update me further ?

    Thanks

  • Hi Sachin,

    I already had MR-3 installed before I bought the AP15 therefore your scenario does not apply :-/

    Any other idea? Any logs that might help finding the solution?

  • 2016-07-28 02:41:25 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (13 -> 11)
    2016-07-28 05:05:24 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (11 -> 7)
    2016-07-28 06:17:32 [MASTER] updating DB for AP A40031E6E537CF4 with new channels (7 -> 11)
    2016-07-28 07:26:10 [A40031E6E537CF4] ll_read: dead socket: Resource temporarily unavailable
    2016-07-28 07:26:10 [A40031E6E537CF4] disconnected. Close socket and kill process.
    2016-07-28 16:54:29 [A40031E6E537CF4] AP15 from 192.168.77.3:43702 identified as A40031E6E537CF4
    2016-07-28 16:54:29 Could not read from file '/tmp/awed/A40031E6E537CF4.pid': No such file or directory
    2016-07-28 16:54:29 [A40031E6E537CF4] (Re-)loaded identity and/or configuration

    Today again...

  • Although I had bought my AP15 after I had installed MR-3, I would like to try your suggestion regarding the AP config.

    Shall I delete more than the Wireless Networks?


    Thanks for your help :-)

  • Hi,

    Perfect timing to post, I was working on this case presently and I am in a discussion with the concerned teams meanwhile, try the steps I suggested. I cannot promise you a concrete update to this issue but, I will try to fetch any information I can.

    Thanks

  • Hi Sachin,

    I wanted to be sure that I do not miss any steps:

    Is removeing the Wireless Networks from the AP and deleting them all I have to do or did I miss anything?

    Cheers,

    Markus