STAS Configuration

Yannicks,

did you follow all the steps here required?

https://community.sophos.com/kb/en-US/123154

https://community.sophos.com/kb/en-us/123155

https://community.sophos.com/kb/en-us/123158

Yes i did. 

Also I reinstalled the STAS Controller and Agent with the same result.

Can you share a screenshot of the error?

Thanks

Sure here is the screenshot.

thanks

Yannick

Yannick,

so 10.20.0.10 it the primary DC, correct? Is the TCP 5566 open from Secondary DC to Primary DC?

Is the primary DC working correctly with XG?

Thanks

Hi luk,

Yes, thats right.

Everything else is working as expected.

but for some reason the i cant get those two to communicate with each other.

maybe im missing some basic setup.

Make sure Windows Firewall, on DC1, is allowing the proper port.

Hi

STAS configuration on Active Directory requires certain ports to be open for connectivity between XG and the AD-DC server. STAS Collector installed on the AD-DC server listens on UDP Port 6677 from XG and sends Logon details back on UDP Port 6060. Thus ports to be verified:

When two or more domain controllers; One AD-DC with STAS Suite and other AD-DC with STAS Agent installed.

On AD, where STAS Suite is installed:

·        Inbound UDP 6677 port

·        Inbound TCP 5566 port

·        Outbound UDP 6060

On AD, where STAS Agent is installed:

     .        Outbound TCP 5566 port

Thus, the Local Firewall on the Active Directory requires the mentioned ports to be open for successful connectivity. If that doesn’t resolves the query ask the customer to reinstall STAS with Admin privileges and test the working

Thanks