Live Users showing in STAS in advanced tab but not showing in SF > current activity > live users

Asif,

did you create a Policy (for example LAN to WAN) mapped to AD users?

Hi,

No. how we can make policy ?

you mean in domain server or in Firewall? 

Regards,

Asif

Inside your LAN to WAN Policy, turn on the Identity and add your AD USers.

hi Lferrara,

thanks for your reply.

honestly i am lost in a desert. for doing one job there are so many steps need to follow and moreover google is not helping much as well.

i just created a LAN to WAN policy not sure its correct or not. have a look the setting i put

Source:

Host: any

Hosted Server:

Source Zone: LAN

hosted address: 192.168.1.1 (sophos gateway IP)

Protected Application Server:

Protected Zone: WAN

Protected Application Server(s): AD Server (192.168.1.2)  Note: and the IP Host Group configured under AD server is Port 1 (LAN Port of Sophos)

identity: match rule based on user identity (enabled)

user Or group: ANY

log firewall traffic (Enabled)

the labeled i didn't mentioned are on default position.

help me .. 

Asif,

have a look at my Policy rule:

i copied same as you did. still not able to see live users in SOPHOS firewall but its showing in STAS in AD server

Asif,

make sure ports UDP 6677 and TCP 5566 are openend on AD server if Windows Firewall is active.

Dear

I have same this issue and i did your step and the windows fierwall already turned off with nothing can u help me please?

Thanks

Dear

I have same this issue and i did your step and the windows fierwall already turned off with nothing can u help me please?

Thanks