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configure Transparent Authentication suite on my AD server

AsifSirajuddin

Dear All,

I am trying to configure single sign on Transparent Authentication suite on my AD server. after putting all required information when I am starting the STAS agent it give me error

"Failed: Can not start service.: STAS

fatal error: the service did not start due to a logon failure"

I go to administrative credentials and update domain administrator username and password but problem is still same

can anyone help me on this?



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  • 0

    Asif,

    when you installed STAS, what option did you install?

    Strange. Can you try to configure Credentials on STAS unders services.msc? Otherwise try Local Service and start the service.

  • 0 in reply to lferrara

    Hi Thanks for the reply,

    i tried through services.msc and now i am able to start STAS service but getting one more issue.

    when i go for test connectivity in advance tab. i put my sophos IP 192.168.1.1 (which is my sophos gateway IP) it says "test connection successful but collector is not added / STAS is disabled in sophos"

    although i applied the steps in console to enable these but still its same. please see below what i configured in consule

    system auth cta enable {ENTER}

    system auth cta collector add collector-ip 192.168.1.1 collector-port 6677 create-new-collector-group {ENTER}

  • 0 in reply to AsifSirajuddin

    Asif,

    the collector-ip 192.168.1.1 is wrong. Here you have to add your AD Server IP not XG.

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