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Remote Tool disconnects after several hours

WE have a remote tool (like Teamviewer) which works via HTTPS. We have just created a rule which allows HTTP without any additional security feature (no proxy, application control...) and the remote client disconnects after several hours. Is there any timeouts which we can specify. Wit the UTM we have no problems.



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  • Hi Eniac,

    Greetings.

    Please confirm me, if there is any specific time limit after which the remote tool crashes ?

    Please check if you have Anti DoS/ Flooding configs in XG. Navigate through System > System Services > DoS & Spoof Protection> DoS settings. Remove this settings and monitor the issue.

    Hope that helps:)

    Thanks

    Sachin Gurung

Reply
  • Hi Eniac,

    Greetings.

    Please confirm me, if there is any specific time limit after which the remote tool crashes ?

    Please check if you have Anti DoS/ Flooding configs in XG. Navigate through System > System Services > DoS & Spoof Protection> DoS settings. Remove this settings and monitor the issue.

    Hope that helps:)

    Thanks

    Sachin Gurung

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