Hi, I have installed the trial version op XG on VMware Workstation. When I go to services, the Anti-virus service is not running. After re-starting the service, it shows running for about 10 seconds and then it stops again. Why won't it run?

Sounds like you may be encountering a problem that several people had a couple of months ago with both Sophos AV and Avira AV. The workaround from dempie in the following post worked for me.

https://community.sophos.com/products/xg-firewall/f/46/p/73626/284589#pi394=2

Will

Sounds like you may be encountering a problem that several people had a couple of months ago with both Sophos AV and Avira AV. The workaround from dempie in the following post worked for me.

https://community.sophos.com/products/xg-firewall/f/46/p/73626/284589#pi394=2

Will

Thanks for pointing me in the right direction. The service is not running due to the pattern files not being installed for the Antivirus.

I have followed dempie's solution and made some progress but it still fails to update after downloading.

I have replied to dempie here: https://community.sophos.com/products/xg-firewall/f/46/p/73626/284589#pi394=4

Kind Regards,

Werner