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Failed getting ISO Disk (USB or CD Boot)

Hello,

I am attempting to install Sophos XG Firewall on a Zotac ZBox MI542. I am able to boot multiple other operating systems (Windows Installers, Linux Installers, FreeDOS Boot Disks, XEN Hypervisor Installer, etc) from both USB and external CD-ROM. 

Each time I attempt to boot the CD or USB key that contains the Sophos XG firewall, I receive an error stating "Failed getting ISO disk". This occurs on both boot media. I have re-downloaded the ISO multiple times and used both the dd and ISO writing methods on both OSX and Windows. I have converted the disk image to dmg using hdiutil, per the quick start guide, prior to using dd. 

Is there something simple I am missing in order to get this ISO/installer to boot?

Josh



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  • Same error here trying to install from USB (16GB Verbatim) with the SW-18.0.1_MR-1-Build396-396.iso loaded.

    Tried Rufus (both with and without DD), Ethcher and RMPrepUSB_Portable_v2.1.745 all without luck, all software said ISO was written successfully without errors.

    Turns out the USB stick was protected in firmware which made some of the stick read-only (but no errors when writing the ISO).

    Switched to a different USB stick (16GB FlashVoyager GT) and (using Etcher to write the ISO) the problem was solved, XG installed successfully.

    Regards,
    Lars

     

  • Getting the same error with SG430 and SFOS 18.0 MR1.

    Solution: 

    1. Start diskpart via cmd

    2. Select USB stick with select disk <id>

    3. attributes volume clear readonly

    4. Flash via Rufus in DD Mode

    5. Works :-)

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