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Failed getting ISO Disk (USB or CD Boot)

Hello,

I am attempting to install Sophos XG Firewall on a Zotac ZBox MI542. I am able to boot multiple other operating systems (Windows Installers, Linux Installers, FreeDOS Boot Disks, XEN Hypervisor Installer, etc) from both USB and external CD-ROM. 

Each time I attempt to boot the CD or USB key that contains the Sophos XG firewall, I receive an error stating "Failed getting ISO disk". This occurs on both boot media. I have re-downloaded the ISO multiple times and used both the dd and ISO writing methods on both OSX and Windows. I have converted the disk image to dmg using hdiutil, per the quick start guide, prior to using dd. 

Is there something simple I am missing in order to get this ISO/installer to boot?

Josh



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  • Used Etcher as currently described in this KB https://community.sophos.com/kb/en-us/126906

    I think this KB formerly described the same with Rufus.

    With Etcher it worked perfect on a Zotac Zbox MI620 nano which only has USB3.0 and USB3.1

    Regards, Jelle

    Sophos XG210-HA (SFOS 18.0.4) on SG210 appliances with Sandstorm and 1x AP55
    Sophos Central with Intercept X Advanced, Device Encryption, Phish Threat, Mobile Control Advanced

    If a post solves your question use the 'This helped me' link.

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