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Failed getting ISO Disk (USB or CD Boot)

Hello,

I am attempting to install Sophos XG Firewall on a Zotac ZBox MI542. I am able to boot multiple other operating systems (Windows Installers, Linux Installers, FreeDOS Boot Disks, XEN Hypervisor Installer, etc) from both USB and external CD-ROM. 

Each time I attempt to boot the CD or USB key that contains the Sophos XG firewall, I receive an error stating "Failed getting ISO disk". This occurs on both boot media. I have re-downloaded the ISO multiple times and used both the dd and ISO writing methods on both OSX and Windows. I have converted the disk image to dmg using hdiutil, per the quick start guide, prior to using dd. 

Is there something simple I am missing in order to get this ISO/installer to boot?

Josh



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  • Josh,

    I installed several times XG using usb disk using MAC. Following the instructions at this link will allow you to create a good bootable usb disk. Then install XG.

    borgstrom.ca/.../os-x-bootable-usb.html

    I am using a small 8GB disk drive.

    Luk
  • Those are the same instructions I used that were referenced in the quick start guide. The USB key boots but I continue to receive the "Failed getting ISO disk" error on screen shortly after the screen displays "Starting FW installation". The only option I have is to press Y to reboot. I know the USB keys are good as they have been used to install multiple products very recently, to include XEN Hypervisor this morning.

    Additionally, burning the ISO to CD also fails.
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  • Those are the same instructions I used that were referenced in the quick start guide. The USB key boots but I continue to receive the "Failed getting ISO disk" error on screen shortly after the screen displays "Starting FW installation". The only option I have is to press Y to reboot. I know the USB keys are good as they have been used to install multiple products very recently, to include XEN Hypervisor this morning.

    Additionally, burning the ISO to CD also fails.
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