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PPPoE very slow with Sophos XG Firewall

FormerMember
FormerMember

Hello,

i am using PPPoE on WAN, with a FritzBox as DSL-modem. The VDSL speed is 100 MBit/s. But after PPPoE login i have only 2,4 Mbps download speed. The Problem is not the VDSL-connection in itself. The CPU and RAM workload is okay. I can give no account of it. What can i do to increase the connection speed?



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  • 0
    I used to think the same, but after some changes I can now download at modem speed, which in my case isn't very fast about 4mbs give or take rainstorm. I changed to clientless users and I can't remember what else.

    ian
  • FormerMember
    0 FormerMember
    ok, is there someone else who solved the problem? I still don't know what to do exactly. Now i am using XG Firewall. On UTM 9 i not had that problem.
    What means "clientless users"?
    Maybe the cause is in the client "enduser protection" software and not in the XG Firewall itself?
  • FormerMember
    0 FormerMember
    it really makes me crazy. i disabled all authentication mechanism and user authentication but my download speed is only at 2.4 Mbps over PPPoE! And this with VDSL-100! what is the problems cause?
  • FormerMember
    0 FormerMember
    it really makes me crazy. i disabled all authentication mechanism and user authentication but my download speed is only at 2.4 Mbps over PPPoE! And this with VDSL-100! what is the problems cause?
  • 0
    I was a little bit scared that this is also true for me. But I had luck.
    Got today my VDSL line. 50MBit/10Mbit. (But to line length 37MBit/10Mbit)
    Did a factory reset of the FritzBox (To get PPPoE pass-thru, not yet on 6.50)
    Configured a port on my Firewall to PPPoE, set MTU to 1492 and MSS to 1444 in Advances Settings.
    Tested again and I still get 37MBit/10Mbit.
  • 0
    I had this same problem. I've had my XG105W connected for 2 days and all of sudden this morning when everyone started accessing the internet it became very slow and eventually dropped the connection. I rebooted XG and DSL and worked for about 30 min, then same thing very slow for a while then drop. I changed the MTU to 1492 and MSS to 1444 and so far it has been just fine. Don't understand that, but seems to have worked for now.
  • FormerMember
    0 FormerMember
    sorry, unfortunately no solution for me.
    I did an update on the FritzBox 7490 to the brand-new firmware 06.50. Then did setup the 1&1 dsl internet connection over FritzBox (without XG Firewall) to see whether the dsl-connection generally is fine. Result: Everything is OK: DSL-Connection with full VDSL-100 power. So there is no generally problem with the FritzBox and behind.
    After that i did a factory reset on FritzBox and changed the cable installation back to the config "XG Firewall with FritzBox as DSL-modem".
    Set MTU to 1492 and MSS to 1444 on XG Firewall and connected over PPPoE.
    And, ahhhhh, still the same problem!: Speed not over 2.5 Mbps.
    Other solution tips?
  • 0 in reply to FormerMember
    Try looking for your QOS settings, might have been accidentally changed to a lower value.

    Ian
  • 0 in reply to IanMorehouse
    i have checked this: QoS settings are ok
    still at a snail's pace, 2.5 Mbps.
    Even if i disable all scanning settings there is no higher speed.
  • 0 in reply to Uli RompelRompel
    Hi,
    what we have't discussed is your hardware eg cpu, memory, NICs and disk space?