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Can not log in after installation

miklosrapidus

I decide to try this product as i have spare Intel hardware at home. Now everything seems to go correctly with installation. I have this one PC in SOphos lan and Wan in own port. Iam writing this thru my new Sophos machine. Monitor is prompting password. I have dhcp connection to 172.16.16.16 gateway, but then comes triky part. I can not get into web admin section at all. Regular htttp side states time out error and https side is telling me that its refusing such a port and connection.

I tried to find all question related to this but no luck. I just cant make initial log in. Now is there some trick to do it or should i just aband this product right at beginning?

Now i left everytinhg on for the night but yet in morning no luck.

Thanks for the help, or i did try with Chrome and firefox



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    Hi,

    Option 1 ::

    If you didn't do any changes in device access options/network interfaces, it is related to back-end services responsible for the Web-GUI. SSH to XG and Option 5. Device Management > 3. Advance shell. (then restart tomcat service). Type :

    service tomcat:restart -ds nosync

     

    ------

    Option 2 :: Reset expired certificate .

    SSH to XG select option 2. System Configuration >  4.  Reset Default Web Admin Certificate.

     

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  • 0

    Hi,

    Option 1 ::

    If you didn't do any changes in device access options/network interfaces, it is related to back-end services responsible for the Web-GUI. SSH to XG and Option 5. Device Management > 3. Advance shell. (then restart tomcat service). Type :

    service tomcat:restart -ds nosync

     

    ------

    Option 2 :: Reset expired certificate .

    SSH to XG select option 2. System Configuration >  4.  Reset Default Web Admin Certificate.

     

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