LoggingDaemon DEAD ((SFOS 19.5.1 MR-1-Build278) )

Hello there,

Good day and thanks for reaching out to Sophos Community

Could you try to restart garner? kindly execute this below:

-Login to XG Console> Select Option 5. Device Management> Select Option 3 Advanced Shell

type: service garner:restart -ds sync (sync since you are in HA)

Kindly let us know if these steps would bring up the service up and running. If not, I may recommend you to open a support ticket for this to be investigated further as this seems to be a known issue on 19.5.1 MR-1 (NC-116017)

Many thanks for your time and patience and thank you for choosing Sophos

Cheers,

I already try to restart garner service. 503 Service Failed 

Hi Joemar Dela Cruz  Engineering team would like to take a look into why Garner service dead and if it matches same as NC-116017. Is it possible to share device access details in private message to me? -Shrikant

Hi Joemar Dela Cruz  Engineering team would like to take a look into why Garner service dead and if it matches same as NC-116017. Is it possible to share device access details in private message to me? -Shrikant