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Sophos Firewall Home Addition will not boot

Doutlaw

I have been trying to install Sophos Firewall Home edition on a dedicated machine and have followed all the instructions (I beleive) but keep getting the error "selected boot image did not authenticate" when trying to boot from the usb drive I downloaded the boot image to.  I am not sure where to go from here?  



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  • 0

    Are you trying to install this on an HP machine, or have a UEFI bios on the machine you are using?  XG and UTM do not support UEFI enabled bios.

    XG 19.5 GA 64-bit | Intel Xeon 4-core v3 1225 3.20Ghz
    16GB Memory | 500GB SSD HDD | GB Ethernet x5

  • 0 in reply to Amodin

    Yes this is an HP.  So you are saying that Sophos Home Firewall can't be installed on this machine?  

  • 0 in reply to Doutlaw

    Hi,

    as advised above, the home XG currently does not support UEFI boot. Please try changing the boot to legacy.

    Please post a copy of the PC specifications and does it have two NICs not intel i219 or i225/6 series.

    Ian

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to rfcat_vk

    I see thanks I am trying that.  

  • 0 in reply to Doutlaw

    Device name DESKTOP-NF2GU8F
    Processor Intel(R) Core(TM) i5-4210U CPU @ 1.70GHz 2.40 GHz
    Installed RAM 8.00 GB
    Device ID 211D1DCA-1AB5-4D5D-BAF4-EB33EC4BDB91
    Product ID 00325-80000-00000-AAOEM
    System type 64-bit operating system, x64-based processor
    Pen and touch Pen and touch support with 10 touch points

  • 0 in reply to Doutlaw

    The important thing is how many NICs and what type?

    Ian

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to rfcat_vk

    Name [00000000] Microsoft Kernel Debug Network Adapter
    Adapter Type Not Available
    Product Type Microsoft Kernel Debug Network Adapter
    Installed Yes
    PNP Device ID ROOT\KDNIC\0000
    Last Reset 2/9/2011 7:57 AM
    Index 0
    Service Name kdnic
    IP Address Not Available
    IP Subnet Not Available
    Default IP Gateway Not Available
    DHCP Enabled Yes
    DHCP Server Not Available
    DHCP Lease Expires Not Available
    DHCP Lease Obtained Not Available
    MAC Address Not Available
    Driver C:\WINDOWS\SYSTEM32\DRIVERS\KDNIC.SYS (6.1.0.0, 32.52 KB (33,296 bytes), 12/7/2019 1:07 AM)

    Name [00000001] Realtek PCIe GbE Family Controller
    Adapter Type Ethernet 802.3
    Product Type Realtek PCIe GbE Family Controller
    Installed Yes
    PNP Device ID PCI\VEN_10EC&DEV_8168&SUBSYS_22D6103C&REV_10\4&AC63FD6&0&00E3
    Last Reset 2/9/2011 7:57 AM
    Index 1
    Service Name rt640x64
    IP Address 172.17.25.168, fe80::7440:e1ba:621c:5e6b
    IP Subnet 255.255.255.0, 64
    Default IP Gateway 172.17.25.1
    DHCP Enabled Yes
    DHCP Server 172.17.25.1
    DHCP Lease Expires 2/23/2035 12:34 PM
    DHCP Lease Obtained 2/22/2035 6:10 PM
    MAC Address ‪38:63:BB:94:4C:49‬
    I/O Port 0x00003000-0x000030FF
    Memory Address 0xB2404000-0xB2404FFF
    Memory Address 0xB2400000-0xB2403FFF
    IRQ Channel IRQ 4294967293
    Driver C:\WINDOWS\SYSTEM32\DRIVERS\RT640X64.SYS (9.1.410.2015, 678.00 KB (694,272 bytes), 12/7/2019 1:07 AM)

    Name [00000002] Qualcomm Atheros QCA9565 802.11b|g|n WiFi Adapter
    Adapter Type Ethernet 802.3
    Product Type Qualcomm Atheros QCA9565 802.11b|g|n WiFi Adapter
    Installed Yes
    PNP Device ID PCI\VEN_168C&DEV_0036&SUBSYS_217F103C&REV_01\4&1A5DA036&0&00E2
    Last Reset 2/9/2011 7:57 AM
    Index 2
    Service Name athr
    IP Address Not Available
    IP Subnet Not Available
    Default IP Gateway Not Available
    DHCP Enabled Yes
    DHCP Server Not Available
    DHCP Lease Expires Not Available
    DHCP Lease Obtained Not Available
    MAC Address ‪AC:B5:7D:16:7E:37‬
    Memory Address 0xB2500000-0xB25FFFFF
    IRQ Channel IRQ 18
    Driver C:\WINDOWS\SYSTEM32\DRIVERS\ATHW8X.SYS (3.0.2.201, 4.04 MB (4,233,728 bytes), 12/7/2019 1:07 AM)

    Name [00000003] Bluetooth Device (Personal Area Network)
    Adapter Type Ethernet 802.3
    Product Type Bluetooth Device (Personal Area Network)
    Installed Yes
    PNP Device ID BTH\MS_BTHPAN\7&182F8BD6&0&2
    Last Reset 2/9/2011 7:57 AM
    Index 3
    Service Name BthPan
    IP Address Not Available
    IP Subnet Not Available
    Default IP Gateway Not Available
    DHCP Enabled Yes
    DHCP Server Not Available
    DHCP Lease Expires Not Available
    DHCP Lease Obtained Not Available
    MAC Address ‪AC:B5:7D:16:B4:E7‬
    Driver C:\WINDOWS\SYSTEM32\DRIVERS\BTHPAN.SYS (10.0.19041.1, 130.50 KB (133,632 bytes), 12/7/2019 1:07 AM)

    Name [00000004] Microsoft Wi-Fi Direct Virtual Adapter
    Adapter Type Ethernet 802.3
    Product Type Microsoft Wi-Fi Direct Virtual Adapter
    Installed Yes
    PNP Device ID {5D624F94-8850-40C3-A3FA-A4FD2080BAF3}\VWIFIMP_WFD\5&3407DC34&0&11
    Last Reset 2/9/2011 7:57 AM
    Index 4
    Service Name vwifimp
    IP Address Not Available
    IP Subnet Not Available
    Default IP Gateway Not Available
    DHCP Enabled Yes
    DHCP Server Not Available
    DHCP Lease Expires Not Available
    DHCP Lease Obtained Not Available
    MAC Address ‪1E:B5:7D:16:7E:37‬
    Driver C:\WINDOWS\SYSTEM32\DRIVERS\VWIFIMP.SYS (10.0.19041.1, 49.50 KB (50,688 bytes), 12/7/2019 1:08 AM)

    Name [00000005] Microsoft Wi-Fi Direct Virtual Adapter
    Adapter Type Ethernet 802.3
    Product Type Microsoft Wi-Fi Direct Virtual Adapter
    Installed Yes
    PNP Device ID {5D624F94-8850-40C3-A3FA-A4FD2080BAF3}\VWIFIMP_WFD\5&3407DC34&0&12
    Last Reset 2/9/2011 7:57 AM
    Index 5
    Service Name vwifimp
    IP Address Not Available
    IP Subnet Not Available
    Default IP Gateway Not Available
    DHCP Enabled Yes
    DHCP Server Not Available
    DHCP Lease Expires Not Available
    DHCP Lease Obtained Not Available
    MAC Address ‪2E:B5:7D:16:7E:37‬
    Driver C:\WINDOWS\SYSTEM32\DRIVERS\VWIFIMP.SYS (10.0.19041.1, 49.50 KB (50,688 bytes), 12/7/2019 1:08 AM)

  • 0 in reply to Doutlaw

    Hi,

    I have searched for your PC model and not able to identify it. Also looks ike you only have one NIC installed, the first part of the report does not identify it as a NIC and the XG install will not recognise the wifi adapters.

    Ian

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to Doutlaw
    Doutlaw said:
    Yes this is an HP.  So you are saying that Sophos Home Firewall can't be installed on this machine?  

    No, that's not what I'm saying.

    I asked if it was HP, because that error is usually (99% of the time) because Secure Boot is enabled in the BIOS.  Disable that.

    XG 19.5 GA 64-bit | Intel Xeon 4-core v3 1225 3.20Ghz
    16GB Memory | 500GB SSD HDD | GB Ethernet x5

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