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Exchange auto discover

Hi,

i wish you all a happy new year,

since we started using XGS2100 appliances with version SFOS 19.0.1 MR-1-Build365, have we noted some problem

like Auto discover is blocked.

i am trying to call the auto discover service but web application blocked it,

that leads to some problem like teams calendar are disappeared because of this issue.

i hope that i find the support for this case



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  • Hello  ,

    Thank you for reaching out to the community, in that case you can always create an exception for the exchange auto discover.

    Thanks & Regards,
    _______________________________________________________________

    Vivek Jagad | Team Lead, Global Support & Services 


    Sophos Community | Product Documentation | Sophos Techvids | SMS
    If a post solves your question please use the 'Verify Answer' button.

  • i already done but it still blocked have you  a screen shot for this exception how and are the skipped rules in the exception standard id in all sophos version ?

     

  • You can create an exception with the reference below:

    ====================================
    But if the request are still blocking, then it could be casue of the server and it may not be firewall related at all !
    As in a debug request can be analyzed with the reference below:

    1672657444.718117086 [12992/0x7f0e21565800] fwid=4 fwflag="" iap=13 aap=0 conn_id=1893385491 id="0002" name="web request blocked" action="error" method="CONNECT" srcip="10.X.X.X" dstip="38.96.29.10" user="Goku" statuscode=500 cached=0 trxlen=517 rxlen=0 url="autodiscover.contoso.com/" referer="" type="" upload_file_name="" upload_file_type="" download_file_name="" download_file_type="" authtime=0 dnstime=6 cattime=279 avscantime=0 fullreqtime=15084713 ua="" activity="" av_transaction_id="" categoryname="Information Technology" category="29" app_id=0 app_name="None" app_cat="None" exceptions=""
    =====================================
    The HTTP status code 500 is a generic error response. It means that the server encountered an unexpected condition that prevented it from fulfilling the request. This error is usually returned by the server when no other error code is suitable.
    =====================================
    For the reference refer the following links:
    1.) Autodiscover service in Exchange Server
    2.) Autodiscover for Exchange

    Thanks & Regards,
    _______________________________________________________________

    Vivek Jagad | Team Lead, Global Support & Services 


    Sophos Community | Product Documentation | Sophos Techvids | SMS
    If a post solves your question please use the 'Verify Answer' button.

Reply
  • You can create an exception with the reference below:

    ====================================
    But if the request are still blocking, then it could be casue of the server and it may not be firewall related at all !
    As in a debug request can be analyzed with the reference below:

    1672657444.718117086 [12992/0x7f0e21565800] fwid=4 fwflag="" iap=13 aap=0 conn_id=1893385491 id="0002" name="web request blocked" action="error" method="CONNECT" srcip="10.X.X.X" dstip="38.96.29.10" user="Goku" statuscode=500 cached=0 trxlen=517 rxlen=0 url="autodiscover.contoso.com/" referer="" type="" upload_file_name="" upload_file_type="" download_file_name="" download_file_type="" authtime=0 dnstime=6 cattime=279 avscantime=0 fullreqtime=15084713 ua="" activity="" av_transaction_id="" categoryname="Information Technology" category="29" app_id=0 app_name="None" app_cat="None" exceptions=""
    =====================================
    The HTTP status code 500 is a generic error response. It means that the server encountered an unexpected condition that prevented it from fulfilling the request. This error is usually returned by the server when no other error code is suitable.
    =====================================
    For the reference refer the following links:
    1.) Autodiscover service in Exchange Server
    2.) Autodiscover for Exchange

    Thanks & Regards,
    _______________________________________________________________

    Vivek Jagad | Team Lead, Global Support & Services 


    Sophos Community | Product Documentation | Sophos Techvids | SMS
    If a post solves your question please use the 'Verify Answer' button.

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