XG 125 - can't update second firmware to SFOS 19.5.0 GA-Build197

Question

Hello 
 Following situation: I can update the first firmware (to 19.5.0 GA-Build197). But when I want to update the second firmware to 19.5 as well (from SFOS 19.0.0 GA-Build317), I get the following error: "New firmware could not be uploaded. Please refer to online help for possible reasons." 
 At Latest available firmware -> Check for new Firmware -> No records found... 
 Strange... 
 Kind regards, Cello

LuCar Toni · Accepted Answer

I still do not understand your point, i am sorry. 
 The factory default topic is something, which is currently under consideration to resolve in a better way. The factory reset issue occurs, if the migration fails for whatever reason and the firewall cannot boot with the old configuration. 
 But still this does not apply to the problem and situation, you are referring to. 
 What point does it make to update the second firmware slot? The second firmware slot is not being used for anything other than a the next firmware update. 
 In fact, the firmware update works like this: 
 Firmware Slot A 
 Firmware Slot B 
 A is currently active with Firmware 19.0 
 B is an old version with 18.5. 
 If you update to V19.5, it will replace the firmware in Slot B, then it upgrade the configuration of A to B with Firmware 19.5 and the firewall will boot Firmware Slot B. 
 If you want to go up to V19.5 MR1, you will repeat the process, just with Firmware Slot A. 
 So there is no need to upgrade Firmware Slot A at this point to the same firmware like B has.

LuCar Toni · Answer

That is not possible, the FW blocks this. There is usually no reason to do this. 
 The update process does the following: 
 It take the current configuration slot and migrate the config to the target version. 
 If you try to do this by migrating 19.5 GA to 19.5 GA, there is no migration in place, hence the firewall blocks it.

XG 125 - can't update second firmware to SFOS 19.5.0 GA-Build197

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