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XG 125 - can't update second firmware to SFOS 19.5.0 GA-Build197

Hello

Following situation:
I can update the first firmware (to 19.5.0 GA-Build197). But when I want to update the second firmware to 19.5 as well (from SFOS 19.0.0 GA-Build317), I get the following error: "New firmware could not be uploaded. Please refer to online help for possible reasons."

At Latest available firmware -> Check for new Firmware -> No records found...

Strange...

Kind regards,
Cello



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Parents
  • What do you want to do? 

    What do you mean by "the second firmware"? Do you want to upgrade both slots to be V19.5 ? 

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  • That's how I understood it.

    But we should at least be able to steer what we want to have in that second "slot".

    Mit freundlichem Gruß, best regards from Germany,

    Philipp Rusch

    New Vision GmbH, Germany
    Sophos Silver-Partner

    If a post solves your question please use the 'Verify Answer' button.

Reply
  • That's how I understood it.

    But we should at least be able to steer what we want to have in that second "slot".

    Mit freundlichem Gruß, best regards from Germany,

    Philipp Rusch

    New Vision GmbH, Germany
    Sophos Silver-Partner

    If a post solves your question please use the 'Verify Answer' button.

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