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Failure to access intranet sites

Hi All,

I have a challenge accessing intranet sites

Intranet sites have to be added to browser proxy server exceptions else they are flagged as not available

..................................................................................................................................................................................................

Website not availableThe website you requested cannot be accessed. It may work if you try again later.

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Bharat J over 2 years ago in reply to Vicent A +1

Hi Vicent A Please verify the traffic flow Go to MONITOR & ANALYZE || Diagnostics || Packet Capture, enter string as "sophos.com" and click on Save and turn on the packet capture From CLI check drop…

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0 rfcat_vk over 2 years ago

Hi,

are they on the same network? How are you accessing, url or ip? If trying to use url, are they register3 in your dns.?

r dns

XG115W - v19.5.1 mr-1 - Home

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0 rfcat_vk over 2 years ago

Hi,

are they on the same network? How are you accessing, url or ip? If trying to use url, are they register3 in your dns.?

r dns

XG115W - v19.5.1 mr-1 - Home

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0 Vicent A over 2 years ago in reply to rfcat_vk

Hi,

Same LAN but different subnets, accessing by both URL and FQDN and yes they are registered in dns

Regards

Vicent
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0 rfcat_vk over 2 years ago in reply to Vicent A

Hi,

do you have a firewall rule allowing traffic between sub-nets?

Ian

XG115W - v19.5.1 mr-1 - Home

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0 Vicent A over 2 years ago in reply to rfcat_vk

Yes
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0 Bharat J over 2 years ago in reply to Vicent A

Hi Vicent A

Please verify the traffic flow Go to MONITOR & ANALYZE || Diagnostics || Packet Capture, enter string as "sophos.com" and click on Save and turn on the packet capture

From CLI check drop packet

console>dr 'host <destination IP>

View log Viewer and filter Web filter logs on same

Share the screenshot observed

Thanks and Regards

"Sophos Partner: Infrassist Technologies Pvt Ltd".

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