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Discussions XG310 User portal is down. Also SSL VPN, but it looks fine in local.

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XG310 User portal is down. Also SSL VPN, but it looks fine in local.

Marcus Xia over 2 years ago

Any suggestion? It looks like web service is down.

This thread was automatically locked due to age.

0 emmosophos over 2 years ago

Hello there,

Thank you for contacting the Sophos Community.

Can you clarify your issue? What is the error you get when accessing the User Portal? are you trying to access via LAN or WAN or a different zone? is the service enable for that zone?

Regards,

Emmanuel (EmmoSophos)

Technical Team Lead, Global Community Support
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